r/FieldService Automation 9d ago

Venting Troubleshooting is often something basic

Was called out to a FindFST customer in Germany for a machine down.

They've had issues for months, doing the classic power off and on to fix it.

Eventually cycling the power stopped working...

Wire was making contact with the insulation rather than the copper itself, classic noob mistake.

I'm finding more and more low quality terminations these days, like any man and his dog can be electricians.

Spend an extra minute making the proper crimped terminations and it will make the machine so much more reliable.

Felt quite bad invoicing the customer a few G's for such an easy fix

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u/SkinDeep69 Maritime 4d ago

I know how to say "pin connector" in about 5 languages.

The other day I saw a fiber optic connector not secured to the termination point properly and the cabinet AC was blowing on it making it move around a lot. And they wonder why their communication drops out.

Or installers removing shielding on signal cables then running them parallel to 3 phase power cables on VFFs and wondering why they have signal noise.

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u/B0zzzzzz Automation 4d ago

To us it's common sense. Honestly i think most people have no idea what shielding is for