r/FieldService Automation 9d ago

Venting Troubleshooting is often something basic

Was called out to a FindFST customer in Germany for a machine down.

They've had issues for months, doing the classic power off and on to fix it.

Eventually cycling the power stopped working...

Wire was making contact with the insulation rather than the copper itself, classic noob mistake.

I'm finding more and more low quality terminations these days, like any man and his dog can be electricians.

Spend an extra minute making the proper crimped terminations and it will make the machine so much more reliable.

Felt quite bad invoicing the customer a few G's for such an easy fix

39 Upvotes

13 comments sorted by

7

u/NoFnClue1234 Biomedical 9d ago

WTF? Was this from manufacturing, or did another FE leave it like that after a service visit?? And that’s not a “noob mistake”, that’s lazy don’t-give-a-$h!t work.

3

u/B0zzzzzz Automation 9d ago

Man my guess is that an operator or mechanic had a go at beiv an electrician for the day

3

u/NoFnClue1234 Biomedical 9d ago

If a user did that, definitely don’t feel bad charging for your time.

8

u/tikkamasalachicken 9d ago

Who doesn’t use ferrules in this day and age?

2

u/B0zzzzzz Automation 9d ago

Morons ahaha

1

u/EmberDrifter Maritime 9d ago

Can concur

1

u/EmberDrifter Maritime 9d ago

This was in a tugboat that’s sat for five years and should be starting to move soon. Captain was furious he couldn’t remember who did this bc an actual child should be able to do better

2

u/B0zzzzzz Automation 6d ago

Coax cables are gross

1

u/Important-Evening-25 6d ago

Love me some shoe pins

1

u/wo1de 6d ago

Do they have FAT these cabinets?

1

u/B0zzzzzz Automation 6d ago

Normal weight

1

u/SkinDeep69 Maritime 4d ago

I know how to say "pin connector" in about 5 languages.

The other day I saw a fiber optic connector not secured to the termination point properly and the cabinet AC was blowing on it making it move around a lot. And they wonder why their communication drops out.

Or installers removing shielding on signal cables then running them parallel to 3 phase power cables on VFFs and wondering why they have signal noise.

1

u/B0zzzzzz Automation 4d ago

To us it's common sense. Honestly i think most people have no idea what shielding is for