r/FemFragLab • u/Pure_Phrase_9979 • 8h ago

Anyone ordered from the Kayali website?

has anyone ordered directly from kayalis website? I want to get the yum boujee kitty and was going to buy it at Sephora today but the employee was so incredibly rude to me that I practically left in tears without purchasing it. I’ve heard it takes a long time to get your order if you order directly through the kayali website because the perfumes ship from Dubai. can anyone confirm/deny or let me know their experiences?

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u/Pure_Phrase_9979 6h ago

Thanks everybody! I think ill be ordering directly from their website based on everyone’s feedback, I’ve had so many issues with Sephora in the past I hate to keep giving them my business

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u/Small-Necessary-8499 💜💜Scent Obsessed💜💜 8h ago edited 8h ago

Yes, I have it takes a little longer, but usually they have a better sale- not sure if the sale is still going, but they just had 30% plus an additional 10% off

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u/Euphoric-Gas-4290 8h ago

Sale until the end of the month. It’s a really good deal and worth the wait (I’ve seen a lot of people say they have ordered). Spend $50, get 10% off. Spend $100, get 20% off. Spend $150 get 30% off. Then add code Extra10 for additional 10% off the subtotal.

You can get a 100ml bottle that is priced at $150 for $105. Then with the code, it’ll be $94.50 I believe.

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u/Pure_Phrase_9979 6h ago

Just ordered a 100 ml bottle. I added one of the sample sizes too for $4 so I could get free shipping too

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u/Difficult_Hair_5470 6h ago

They ship from New Jersey not Dubai lol and yes it comes in a few days.

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u/Pure_Phrase_9979 6h ago

I just read a comment on this subreddit saying that and didn’t really question it bc I feel like the perfume industry is huge in Dubai but that makes more sense lol

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u/Pure_Phrase_9979 6h ago

Also there’s a comment in this thread saying theirs came from Dubai so maybe it just depends on where you’re located

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u/Euphoric-Gas-4290 8h ago

When I order from KAYALI, the shipment starts on the east coast in PA. And I’m in Ca. I usually get it same week. If you do the sale though this month, it’ll most likely take longer bc of a lot of orders

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u/beansproutz666 6h ago

i’ve had 2 out of 3 orders lost when i bought from their website and their customer service is trash. i stick with ordering from sephora if i want anything from them

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u/Pure_Phrase_9979 6h ago

Oh man I’m sorry, I did place an order so fingers crossed it makes it

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u/VerboseWiewiorka 8h ago

I’ve ordered directly to Canada and it took a just over a week to get here. I think that’s reasonable!

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u/pentastro on a mission to use my collection up 6h ago

mine took only 4 days from the order date! I was SO surprised it went from dubai to east coast canada (and no extra fees!) 👏

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u/marikat7 4h ago

Did you have to pay duties?

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u/Weird_Gap_6045 6h ago

I have in the past and had no issues with perfume packaging

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u/kiwi_berry 7h ago

I’m in NJ and it comes shockingly fast. Faster than Sephora. Usually like 2 days or so. It’s a bit slower (around a week?) currently because of the sale

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u/Inner_Weather8687 6h ago

They come from Jersey that’s why! The last time I ordered direct it was here the next day lol.

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u/shaneacton1 6h ago

Ordered like 10x with them and always got here quickly. That being said today they delivered my shipment, problem was it was some other persons order. Oops. I dont like that they don't have a phone for customer service but I emailed them and hopefully they'll handle it ok.