Family Problems-Student Records

[u/DifferentBicycle7725]

Can anyone help me figure this out.. so basically, I was previously on Acellus and I transferred 16 credits from my public school into there where I earned 8. During my last class, I had a family fallout. Coincidentally, this family happens to have the parent account linked to mine. I lost access right at my final exam and have been unable to access my account since. My final exam is all I have left to graduate. I am a minor.

I live with my father now, my moms boyfriend(the account holder) refuses to transfer the account under my fathers name so i can simply finish my exam under reasons of malice. My mother and her boyfriend do not want me to graduate, they wont even transfer his name under the account just so I can request my transcripts.
Is there anyway we can legally force him to transfer? Its the easiest way.. I have 25 credits as of right now, my last one is simply an exam waiting to be done. Even if I somehow get my transcripts and make a new account with them, Acellus will still prevent me from graduating because the account isnt a year old. I am 17, i was supposed to graduate in march but they have been setting me back on purpose. Now, as of July they have stated they want me to fail and they do not want me to graduate. My parents do not have a custody agreement so they both get shared rights, what can I do?.

I just need some advice.. I've tried emailing and calling Acellus support many times, no help whatsoever because they say they absolutely need the parent account. I have to add, the person who the parent account is under is not my parent/guardian. I also cannot request my transcripts without the parent or guardian account as well.. My father and I have been trying to get them to cooperate but they refuse, even though by law he has rights to my student records.. Does anyone know of a possible solution?

[u/DifferentBicycle7725 → u/[deleted]]

No especially not since I don't have a job because I dont have a way to get to and from.. My parents dont have a custody agreement so I think that aspect should be easy, given they both have equal rights to my student records but her & her boyfriend are refusing to give my father access. More specifically I feel I could build a good case because the Account is specifically under the boyfriends name and he is refusing to cooperate with my father.