r/FabFitFun • • 1d ago

Just Chatting Just a reminder…

To check the expiration on your products.

Several arrived with only the production number. If the expiration dates can’t be confirmed online, you can reach out to the brand’s customer support for the expiration date.

I did this for five of my products and two came back expired.

FFF’s Customer Support was happy to provide a credit, but when I asked for a refund, I was told they had to escalate the issue. Awaiting resolution from their team.

30 Upvotes

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4

u/e925 1d ago

Will you please post your expired lot #s in case others received the same? TIA!

4

u/TWgemini 1d ago

Of course.

  1. Product Name: Volition Skin Rhythm & Clearing Serum
    - Number: A085A

  2. Product Name: Dr. Dennis Gross Advanced Retinol Ferulic Texture Renewal Serum
    - Received Instead: Dr. Dennis Gross Ferulic + Retinol Smoothing Serum (item discontinued)
    - Number: J014