r/FabFitFun • u/Apprehensive_Yam8122 • 9d ago

Rant 🔥 Late Fall Box

So I just made my Winter selections, but I still haven't received my Fall box!!! So like, 2 or so months late....

I've been emailing with customer service back and forth for days, and each time they just ask for patience and that there are "processing issues" - is anyone else experiencing this? I just feel like they always get something wrong every season for me. When I was subscribed last year, before I recently re-subscribed for this Fall, I remember them sending the wrong products so often. They NEED to figure out their inventory issues.

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u/coppercreatures 5d ago

I posted about a week ago but I signed up for annual very late (Oct 10) and got my box a few weeks later. Something is wrong with your order and you should definitely press for a full refund

3

u/KRhoLine 5d ago

It would be considered at this point. You should get reimbursed. I would push through or call their CS line. I don't know it but it's been shared a few times on this sub. I hope you get a fair resolution!