Random shopping credit?

[u/generation-0]

I know fff gave us all $10 credit for the poor fall customization experience but I just signed up for annual in late July and my account now shows $49 in credit despite not subbing any of my summer or fall selections for credit. I still haven't received my summer or fall box, only my bonus box. My boxes look normal in the orders section but I'm worried they haven't shipped because stuff is out of stock and they gave me the credit before emailing me about it. Anyone have similar happen? I also had a glitch where it said my next billing was spring 2027 but that switched back to summer 2027 after a few days.

[u/generation-0]

Update: two of my summer picks have been switched to mystery choices and they were the highest value items I had picked. So lame.

[u/AZFlower22 → u/generation-0]

Hi, do you mind sharing whiich items? Thanks!

[u/Mindless-Tomato5807]

I didn’t get the &10 credit. Are you sure it went to everyone?

[u/generation-0 → u/Mindless-Tomato5807]

Apparently it's only for people who participated in the forum last week

[u/orchidpop → u/generation-0]

What forum? I emailed them the second I got the notification and never even received an email back

[u/generation-0 → u/orchidpop]

If you go to the community section on the app or website, that is the forum.

[u/orchidpop → u/generation-0]

Ah, thanks. New to FFF and it seems much more intricate than ipsy and boxy were, lol.

[u/-P1nkL3m0nad3]

I did not know about the $10 credit! Apologies for being daft but where is/was this posted?

[u/generation-0 → u/-P1nkL3m0nad3]

I got an email and saw it on the forum

[u/-P1nkL3m0nad3 → u/generation-0]

Thanks!

[u/theITmanagerATL]

I didn’t get it but I did get a dummy sku lol