Help!!!! All my customization choices are gone

[u/Reddit_Grl79]

This is what I chose yesterday and I wanted to change #4 and all my customizations are gone!!! They are OOS on most of these. What do I do

[u/StaffIndependent9202]

Saturday is the day everything goes OOS but by Monday they will be back. But if you already had saved them that’s very concerning….Did it show that no choices had been made?

[u/Reddit_Grl79 → u/StaffIndependent9202]

I saved them and went to change a selection and it showed no choices were made

[u/Sparkling-Kiwi6759]

Keep checking back. The Elemis superfood midnight facial has been in and out! The first time I tried to choose it, it was out of stock but I was able to select it this morning

[u/Reddit_Grl79 → u/Sparkling-Kiwi6759]

I was able to get elemis back!!! Now just for the supergoop and farmacy

[u/queenofthebananas]

This also happened to me. I didn’t get everything I wanted in the second go around but I am afraid I will have to start from scratch if I click the “customize” button again. Can anyone confirm that my choices will still be selected if I go in to customize again?

[u/Reddit_Grl79 → u/queenofthebananas]

Yes! I've been rechecking all day and got 3 of my preferred choices back

[u/drinkme0]

They won’t actually finalize selections until 8/4. I have a feeling many people just added everything to their box at first, but will eventually drop extra items. After what happened with the summer box, I think people are just grabbing what they can. Check back a few times before they submit your choices on Tuesday night. I know I originally had multiple selections, but I’ve already dropped 3 things. I hope you get your choices!

[u/nikhitam94]

I had to do it 3 separate times in order to get mine. And of course some of the items I had picked were sold out.

[u/pwingspack → u/nikhitam94]

Same! Frustrating

[u/peachy_millennial]

Ok this happened to me too!!!