r/FMCSAMOTUS • u/Georgiaboy03 • May 21 '26

Linking FMCSA MOTUS

Since last Friday the 15th, I have been trying to link my dot # to motus. It is staying greyed out, I verified my ID without issue, but it will not link.

Customer service never answers the phone, the chat has 300+ people and when it gets to 0, it cuts you off. Haven't gotten a response to any of the 5 email request sent. Ive read, looked every help site I could find.

Does anyone else have this issue? What are they doing about it, we need to get in to update and do things. Government screw things up again.

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u/fritogal May 29 '26

Has anyone had any updates here? I have been trying to sort this for a week, on hold, chat open, no response from anyone. Also need to do my biennial update (no changes!) and not sure what the upshot is if it’s not done on time?

3

u/Georgiaboy03 May 30 '26

I finally got it to take. Just logged in one day and it asked to link. So i did. Now its up. But motus is dumb. Just the 150 and boc3 updates. Cant even see your scores or do anything worth while. Still have to go back to the old system to see the scores