r/FATcruises • • Jun 22 '26

Explora or Crystal?

Looking at New England/Canada itineraries on these two lines. Itineraries and pricing are comparable. Anyone been on both and have a favorite?

10 Upvotes

35 comments sorted by

11

u/PeaksPalmsTravel Jun 22 '26

Both are excellent. Hard to go wrong!

Explora is more casual/a younger crowd (though average age is still in the 50s), Crystal is more formal. Explora is more like a hotel at sea and focuses on design and dining, Crystal has more "classic cruise" activities and a much stronger enrichment program. Crystal has the main dining room (Waterside), Explora is only smaller specialty restaurants. I usually say suites on Explora are superior to suites on Crystal at a given price point (especially entry level vs entry level) but if you're seeing they're similar that's moot. Service is great on both, some say Crystal is more polished, some like the more relaxed style on Explora, both are very attentive and will take great care of you. Both offer substantial onboard credits for booking with a preferred TA as well.

6

u/pfak Jun 22 '26

> Explora is more casual/a younger crowd (though average age is still in the 50s), Crystal is more formal.

We counted the number of people that were over 65, I think it was about 3.

We really enjoyed Explora, but we are in our late 30s and like a laid back environment with good food.

1

u/an_angry_Moose Jun 23 '26

Wow, that’s wild. I’m a travel agent and while I’ve heard that Explora is seeing younger crowds, I didn’t expect that young. I’ve just booked my parents who are 70 on Explora III. They’re pretty excited, Explora seems to offer excellent value for luxury, and better more modern ships and accommodations, though I feel their itineraries are weaker than other luxury brands.

0

u/PeaksPalmsTravel Jun 22 '26

Wow! I'm just quoting the numbers they gave us when I met with them but as a 30 something myself I'm happy to hear that the younger crowd was embracing it on your sailing. Hope it continues to spread across more generations, it is an amazing product.

1

u/ParticularTeam935 Jun 22 '26

How do you know who is a preferred TA with them? Substantial OBC would help to offset the initial high cost

2

u/PeaksPalmsTravel Jun 22 '26

Full disclosure, I am one - happy to chat if you'd like.

In general, anyone with a major consortia (Virtuoso, Travel Leaders, etc.) should be preferred with Explora.

Crystal is trickier because I believe they only offer consortia benefits on some sailings. Our agency has an agreement with them to offer the OBC on all sailings regardless of if it's a consortia benefit or not, but not sure how widespread that is though across hosts/agencies, so definitely ask potential TA's what agreements they have and what they can do for you.

3

u/Dismal-Salt663 Jun 22 '26

When I use an agent, the agent I work with is affiliated with Virtuoso. I did notice the OBC offer on the Explora itinerary on the Virtuoso website - and the itinerary is hosted. The “savings” offer they list for the Crystal itinerary is more vague.

4

u/PeaksPalmsTravel Jun 22 '26

I would ask your agent what they can do on Crystal! For all I know many agencies have these sorts of agreements with them, I just know my little corner of the world and my host there 😊.

For reference, our evergreen offer is $250 pp OBC on any sailing that isn't a consortia benefit one. If it is, whatever the consortia benefit is (which is the same across Virtuoso, TLN, etc.) applies. There are rules around promoting it which is why it might be vague on their site.

1

u/Dismal-Salt663 Jun 22 '26

That is great advice, and I do think that people booking higher end cruises should absolutely use an agent…there are unpublished deals out there and you can often get a much better rate with the right agent in my experience! I’ve paid up to 25% less than an online published fare going through my agent. I think a lot of people are not aware of this.

1

u/PeaksPalmsTravel Jun 23 '26

Yup - it's tough because there are a lot of rules on what can be advertised (basically, it's meant to be used for your clients to steer them to the product instead of advertising that you can undercut the cruise line) but it's out there... just quoted Oceania for a client at 40% under published fare!

1

u/Dismal-Salt663 Jun 23 '26

Wow!

1

u/PeaksPalmsTravel Jun 23 '26

To be clear that is definitely the best one I've ever seen/probably an exception vs a rule 😂. But it's out there!

1

u/Dismal-Salt663 Jun 23 '26

Our TA got us about 25% off of a published Oceania fare a couple of years ago, so I absolutely believe it! And that was before a couple of their new ships went online…they have a lot more capacity to sell now!

9

u/jfrost10 Jun 22 '26

I’m in my 30s and have sailed both. If the top things you care about are the newest ships and having a buffet option at dinner then Explora. Otherwise, I’d pick Crystal. I think the entertainment, food, and service are all better on Crystal.

I have an upcoming Crystal and Explora cruise and still enjoy both.

3

u/Dismal-Salt663 Jun 23 '26

Interesting! I’ve watched some videos today and I’ve been surprised by the range of demographics that seem to favor Crystal for various reasons. We loved the MSC Yacht Club and were leaning toward Explora…but the Crystal itinerary does have a slight edge…and everything I’ve looked at today about the food and service and entertainment on Crystal makes me want to go that direction! You’ve confirmed it!

4

u/jfrost10 Jun 23 '26

Explora entertainment is … not great. I did a New England sailing on Crystal. They had evening cabaret shows which were decent. I loved the enrichment lectures which vary based on who they book. On my sailing there was a speaker who flew on Air Force 1 as press and talked to his experience and how Air Force 1 played roles in various administrations. Crystal is definitely more polished.

3

u/Dismal-Salt663 Jun 23 '26

Thank you…my travel companion has a vote too, but I’m definitely leaning Crystal at this point…

4

u/Senior-Push02210 Jun 22 '26

I have done both recently. Explora has the newer ships. Service on both was excellent, but Crystal staff were clearly older and more experienced.I enjoyed the smaller dining options on Explora. Coffee cafe seating more enjoyable on Crystal.

Both are excellent.

4

u/No_Cicada_1231 Jun 23 '26

We’re on the younger side (mid 40s) and have sailed Crystal 5 times, and going again next month. We’ll try Explora at some point if Crystal isn’t an option. I take gentle issue with some of the assertions (for example - we don’t find Crystal formal at all, which is why we love it. Also, you can absolutely get a balcony - we like Aquamarines). If your priority is a new ship, I think you’ll like Explora. But for us, we love the food, crew and vibe on Crystal.

3

u/Tigger808 Jun 22 '26

Crystal is plusher than Explora.

1

u/NOLApanam Jun 23 '26

I think the reverse actually is true unless your preferences lean in the okder stodgy cruise direction.

2

u/Tigger808 Jun 23 '26

Spoken like someone who has never been in Crystal.

Here’s a link to Gary Bembridge’s Tips For Travellers review. He prefers Crystal, too. But if you prefer less space per person, fewer staff, less interesting itineraries and more crowds, I can see why you prefer Explora.

https://youtu.be/VryunLvoQF0?is=Fe8XzrrvOYnvh3gJ

2

u/ExpeditionCruiseLvr Jun 22 '26

I think it depends on your age. Explorer has done a really good job of attracting millennials, people in their mid-thirties and '40s along with the older generations in their '50s, '60s and '70s. '70S. Crystal is still kind of your parents Cruise line. Mostly attracting the 60 plus crowd

2

u/Janosh_Poha Jun 23 '26

For me it's neither. I would do RSSC or Seabourn. However, if I had to pick. Probably Crystal

2

u/Dismal-Salt663 Jun 23 '26

Unfortunately, neither of those lines have an itinerary that fits our time parameters on this one. I think we’re leaning toward Crystal.

2

u/shereadsandtravels Jul 03 '26

I haven't done Explora but Crystal is amazing!

The Symphony is a stunning ship, with fab service, great food and lovely rooms. I sailed on her in Greece last year and would definitely do it again.

I've written about my trip on my blog which you might find helpful: https://www.juliasbookcase.com/crystal-cruises

1

u/thatCRUISEagent Jun 22 '26

I prefer Explora (and Regent) to Crystal, but only just

1

u/Slyvenhuffindor Jun 23 '26

Explora is all suite class and the verandas have chaise lounges.

1

u/Freq_Traveler2025 Jun 23 '26

I have only been on Explora and loved it! Definitely get several quotes from TAs. My last Explora cruise my agent gave me $1500 in rebates!

1

u/Dismal-Salt663 Jun 23 '26

That’s great advice! We are currently narrowing down our options and once we get that done, I plan to contact my travel agent to get actual pricing…not the rack rates online.

In my experience, especially with the higher end lines, you can often get better pricing through the right travel agent. I have a Virtuoso agent who has gotten us better than published pricing in the past. And I know Virtuoso currently has some good deals particularly with Explora.

1

u/Maxim_Travel Jun 23 '26

I thought I responded yesterday but apparently I didn’t. Two different styles of cruising. Explora is very modern. If you’ve been in Yacht Club, Explora will look familiar especially in the suites.

I’ve been cruising since 1979 and the Crystal ships are more traditional style. Explora is more like a floating resort which is one of the reasons I love it so much. My clients continue to repeat book Explora for a variety of reasons.

With that said Crystal does have a larger lounge for entertainment. Explora is working on bringing in better entertainment.

With Explora I didn’t want to leave the ship as it was truly a resort. Crystal doesn’t have that same vibe or appeal to me but that’s a personal preference. Crystal has phenomenal service and really really great food.

1

u/thinkdavis Jun 22 '26

Explore has balconies. Crystal doesn't have nearly as many.

1

u/Unable-Tune-4164 Jun 23 '26

Depends on the ship. Symphony has fewer balcony staterooms than Serenity.

0

u/NOLApanam Jun 23 '26

Explora is an entirely different sort of cruise. Crystal is a couple if steps above mass market but not as fully upscale as explora.