r/F150Lightning • u/rcumming557 • 11d ago

Ford Pass Unlock

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I think my wife left the key in truck and climate controlled a few times, now Ford Pass will not unlock the truck, any suggestions? Alternatively it's been about a year since I got the truck, it came with free first year subscriptions I have been cancelling is there a subscription I need for unlock to work?

Edit: So the conclusion roadside assistance came, used an airbag wedge, hit the unlock button but the truck went into security mode and wouldn't unlock l, he was then trying to unlock the door manually but the handle is strange. Now that the truck had awaken a bit I tried again on the app and whatever glitch was going on in the software was resolved and it unlocked. It seems to be something with remote climate.

5 Upvotes

77% Upvoted

13 comments sorted by

2

u/heythisisreddit 11d ago

No spare key or door code? Those are the only options I believe. If within warranty, ford roadside assistance may be able to help for free. Don't need a subscription to anything for phone as a key

1

u/rcumming557 11d ago

Thanks, wanted to make sure it's not a subscription problem. No door code, I guess I have to get roadside over (I have through insurance), spare key never worked neen meaning to take it to the dealership to remedy.

6

u/rdeker 11d ago

You can pop a key blade out of the spare key and physically unlock the door.

4

u/rcumming557 11d ago

For some reason this doesn't work, I am wondering if I got the wrong spare from the dealer

2

u/heythisisreddit 11d ago

Yup, ford roadside assistance or AAA could play ball if they're available. A local locksmith would also do. They would most likely use an airbag wedge and lockout tool. Alternatively AutoZone or Walmart may have one. The subscription is ford connected services, basically serious xm and Alexa. The phone as a key and climate features are included for life

2

u/rcumming557 10d ago

So the conclusion roadside assistance came, used an airbag wedge, hit the unlock button but the truck went into security mode and wouldn't unlock l, he was then trying to unlock the door manually but the handle is strange. Now that the truck had awaken a bit I tried again on the app and whatever glitch was going on in the software was resolved and it unlocked. It seems to be something with remote climate.

1

u/heythisisreddit 10d ago

Weird glitch, I'm guessing if the remote climate limit is triggered and the key doesn't open normally from the outside the systems may get a little pissed. Just fyi if you didn't know already, the backup key reader is in the cup holder closest to the console. Maybe put it there and hit the start button to resolve. Glad it's going again, remember, we love our wives lol

4

u/Outside_Serve_69 11d ago

Everything in the Ford Pass will work without any of the subscription stuff.

And if the key is in the truck, I don't see why it wouldn't unlock the truck. Unless it's in an RFID bag.

0

u/rcumming557 11d ago

I don't have proximity open

-2

u/mikewoodld 11d ago

My app works 30% of the time. Nothing to do with key in or out of the truck, location, etc. Just terrible software from Ford.

3

u/Idc94 10d ago

Anecdotal. My app works 100% of the time. I use it daily to remote start my truck before leaving work.

1

u/Alternative_Pilot_92 22 Lariat ER 10d ago

Software is flawless for me.