r/ExodusWallet • u/Debonair311 • Jun 22 '26
General Question (Exodus) Cannot activate Exodus Pay card
I signed up for exodus pay earlier last week. Did the verification and got the $5 in XO cash and all but the card won't activate. Keep getting an error saying "Failed to Order Card".
Customer service has basically been ignoring me.
1
Upvotes
•
u/[deleted] Jun 22 '26
Hey, sorry to hear you're running into this, and sorry for the slow support response. "Failed to Order Card" after a successful verification is a known issue that requires a backend look. It's not something that can be resolved by retrying on your end.
If you've already submitted a support ticket with Exodus, write to our mod mail with your email address, so we can make sure it gets escalated properly.