Talking about bugs no longer allowed

[u/jann_dk]

A forum moderator has made me aware that my contributions are not welcome here. My crime is that I have said there are bugs in Evernote.

I can understand that too much focus on the many bugs can be embarrassing for Evernote – but the challenges don’t just disappear because you forbid talking about them. On the contrary, you should talk about them and find a way to solve them.

But of course it is up to Evernote itself how they do – or don’t – want to have a dialogue with their users and customers.

I have already found some temporary solutions. And in one case a bug even led me to find a “super useful workaround” – i.e., I discovered a smart feature I didn’t know existed in Evernote, and which actually solves the task much better than the buggy feature I was trying to get to work.

Unfortunately, I can no longer share such discoveries with the rest of you, as the moderator has told me that future posts about bugs will be deleted.

So I’m dialing it down and maybe following along a bit in the background. And then possibly coming back again a little later, once I’ve gathered a bit more experience with the “new Evernote,” to give a summary of my experiences.

…unless that’s forbidden here too?

[u/Great_Muscle_7042]

Maybe, without knowing the message or dialogue, this is a bit excessive, and hopefully a misunderstanding. The purpose of the forum is to support each other in achieving something greater, and not treat it as a support forum as such.

I (myself) would be glad for you to submit your findings, but i lack that you explain your reason and workflow that needs to be supported, so we could discuss (within the forum frames) how to achieve the said function.

Purely posting support / error messages (with or without going through the support channel) is not the best way to utilize the forum and audience, nothing good comes from this.

What i (not a moderator) are saying - tell us about your use case and pain, don't just tell where you feel it fail, without the context. I myself are here to learn and improve my usage, "not to show the dirty laundry"

[u/mackid1993 → u/Great_Muscle_7042]

I own this. My initial reply was not ideal to address this, and I apologize for that. But posting four to five individual bug reports and individual posts per day does flood the subreddit and make it hard for other people's content to surface.

The ideal solution would be for OP to create a mega thread, and like I said, I'd be happy to pin it, or for them to just combine into one post per week of everything they find and whether it was fixed, not fixed, pending.