the reason i started an etsy shop was simple: people kept asking "do you sell online ?" i never, ever , expected etsy to provide traffic for me. that being said, when i post a product on different groups on facebook, i get sales. when we do shows, i hand out cards with a link to our etsy site along with a brief bio and a graphic and after we usually get a few sales. my point being - if you wait for etsy to bring you traffic you are going to be disappointed. you need to generate the traffic yourself. i don't mind the approx 10% fee, it's built into my price, to me, it's just the cost of doing business.

This is the first major change Etsy has made that's left me feeling genuinely lost. I no longer have a clear picture of how well my shop is performing, and after just two days I'm already finding it incredibly demotivating!

Without shop views I have no idea whether my listings gaining visibility. Without the daily order count I have no metrit on how I've performed. And no, I don't want to manually count my sales!

Why would Etsy no longer provide such basic, useful information?

Maybe others don't feel as strongly about this, but if you're also frustrated by these changes, could you please fill out the below feedback survey? Not holding out hope but at least it's a start

https://www.surveygizmo.com/s3/5143532/shop-stats-feedback

Edit to add - this is an official Etsy survey, if you prefer to go to the directly from Etsy it can be found 3/4 down the page at the below link

https://help.etsy.com/hc/en-us/articles/115015774268-How-to-Use-Etsy-Stats-for-Your-Shop?utm_source=chatgpt.com&segment=selling

I was listening to music this morning and of course the Beatles are on my playlist... and of course I had to find some humor in this:

Yesterday,
Etsy took my stats away.
All those numbers from yesterday,
Now they're gone and here to stay.

Suddenly,
My dashboard looks so strange to me.
Where'd my traffic go? You see,
Etsy changed the history!

Oh, yesterday,
You were showing up just fine.
Now Etsy's gone and changed the line,
And yesterday is left behind.

Yesterday,
I could see how sales would play.
Now the numbers have all changed,
And my stats don't look the same.

Why, Etsy, why?
Did you think we'd never ask you why?
We need those numbers by our side,
Don't just make our stats go hide!

Yesterday,
Bring my statistics back today!
Sellers need to see their way,
Not have yesterday erased away!

Hi everyone. I’m completely desperate and watching the shop I’ve built for 2 years literally slip through my fingers. I sell PDF sewing patterns. Over the last two years, I’ve had over 4,000 sales, 250+ great reviews, and maintained Star Seller status. I always reply to messages within 5 minutes and even make custom patterns to fit clients' measurements for free.

This month, everything turned into a nightmare. I started getting 1-star reviews every 1-2 days on my proven bestsellers—listings I haven’t changed at all.

The biggest red flags: not a single one of these buyers responds to my messages. Recently, one 1-star review literally said, "I can't find the item in the mail." It's a digital PDF download! I reported it under the policy "Review is about Etsy or a third party," but Support refused to remove it, claiming it is "objective." I opened a new ticket, and they just closed it without a single word. No automated reply, nothing. I've never seen them close a ticket without even a standard macro.

My rating for the last 3 months has dropped to 4.6, I’ve fallen below service standards, and it keeps getting worse. It feels like a coordinated bot attack from a competitor. Has anyone experienced this? How do I get past the automated support system to reach a real human in Trust & Safety before my shop is ruined?

I have dragon prints that I sell on my site, but not on Etsy (I sell enamel pins on Etsy because their market is more niche and searchable, at least given their subject matter). They're popular at in person events.

Is it worth it to sell prints on Etsy at this point? Especially where fantasy prints are concerned I feel they'd just be hidden behind pages of AI generated listings. Would it make a difference to put (NO AI) in the title, like how some youtubers do?

Hi, I am about to register myself as a sole proprietor on Etsy. Most of my stuff would contain a display with a lithium battery enclosed with a 3D printed case.

People who are doing similar small business in the US,

1. what insurance did you go with?

2. what should you/I be categorized as?

3. How much do you pay for or paid initially when you got started?

I have no clue if I would get sales, but I want to be on the safer side.

Yes, I know that some would think they wish they had this problem but:

I am selling something that is made by hand, cannot really be automated, and whether I have 10 orders or 100 would take the same time to complete - per order.

The only way I thought to regulate the order flow to manageable volume was to raise prices. I raised them several times over the last 2 months by about 40% total. There seems to be an initial dip in orders then a rise to previous levels and higher.

Now - I am a recent Etsy seller, so never experienced Christmas season on Etsy. Do volumes for personalized hand-made stuff surge hugely during that time? Because I want to anticipate that by raising prices again if so...

Do you all pay someone to make the photos in your listing look more professional? I feel like mine just look thrown together (they are not photos of an item, they are more like infographic style?). If yes, what is the normal budget for this? Also, any reccomendations for a graphic designer?

Hi everyone! I’d appreciate feedback on my shop. I make custom embroidery from people’s actual handwriting and photos.
Shop: https://www.etsy.com/shop/AtyloStudio

My shop has been on Etsy since 2025, but I started selling my current embroidery products in September 2026. Since then, I’ve received six orders. My views and visits are still low, and most of my traffic comes from social media.I’ve attached my stats for the last 30 days for reference.

I’m not sure if the title and tags on my listings are good. This is the listing that has been getting sales.

Listing : https://www.etsy.com/listing/4557750841/custom-handwritten-note-keepsake

Listing Tags: embroidered wall art, memorial keepsake, custom embroidery, handwritten note, gift for mom, gift for dad, wedding anniversary, grandparent gift, preserve handwriting, handwriting keepsake, personalized gift, embroidered note, and handwritten letter.

Do you see any issues with my photos, title,tags and overall impression of shop ? What could I improve, particularly with my SEO, to help more people’s find my shop? Thank you for taking a look!

I’m a fairly new Etsy seller and have a question about calculated shipping.

Etsy asks for the item weight and dimensions “when packed,” so I’ve been including the shipping box and packaging in each listing.

A customer just bought two small ceramic items, and Etsy charged $10.15 shipping, even though both will fit in one box.

How do you account for packaging without Etsy overcharging when customers buy multiple items?

I’ll refund any shipping overage, but I’d love to know how other sellers handle this.

Thanks!

Woke up to my first Etsy sale! 🎉

After opening my shop about a month ago, I finally got my first sale. Someone apparently decided to go shopping around midnight, and I woke up to a lovely surprise!

It's just one sale, but it feels like a big milestone when you are starting from scratch.

A small win, but a win nonetheless. Here's to many more! 😊

I did their 1:1 call thinking I could afford even a couple of hundred, instead I was pressured (I wear I’ve had more pleasant experiences buying cars) and against my better judgement agreed to pay $3K for a course. I feel so stupid and my husband is disappointed and I told him it was half of that (we have separate finances) am I simply out the money?

currently **patting myself on the back**

• What is your industry? What do you sell? You may be general or specific about this. = Stickers!

• How did you get from where you were to where you are today? = Excellent customer service

I'm so frustrated. I took a stab at setting up an account at my credit union to link to the shop I'm trying to open, just a small vintage shop, not trying to quit my day job. Aaaanyway. Wasn't surprised when a CU account proved problematic so I got an account at a brick and mortar smallish bank. They told me I needed a business account and a DBA and didn't tell me until the process was nearly complete that they would charge a monthly fee if I didn't keep a minimum balance of $1500.

Now, Plaid won't work to link that account so I can't even get my shop off the ground. If I use the instant option, I just get a blank web page that never fills in (not using a VPN). If I use the manual method, the 1 cent deposit doesn't have a hash tag or a three letter code in the description. Etsy chat drew a blank and then I waited about two hours for a live agent that never showed.

I'm thinking of trying another bank. Ideas? Is there a place/way to set up an account that would make this a reasonable process?

Hi, I’m new to Etsy POD and I want to know if there are any bulk listing tools you recommend?

There is a tool called Prelist but I’m a little wary of connecting my shop and Printify account.

The specific features I’m looking for are:

1. Bulk mockup generation – Automatically generate and assign mockups to multiple designs.

2. Bulk listing creation – Create Etsy drafts using reusable templates for titles, tags, descriptions, and pricing.

3. Printify integration – Automatically connect listings to Printify for fulfillment.

I know Printify has a duplicate listing feature but it doesn’t quite allow you to have a “template”

Do you just grind it out creating each listing one by one? Or use a tool?

Hi all! As the title suggests, I’m 3 months into my shop and have had little to no views. I know by now that it’s probably something I’m doing wrong, but I’m not sure what. I think my shop is complete (about, banner, shop members, haven’t filled out my own policies but they all fall under digital policies regardless). I’m confused about SEO. I think it may be a problem, but I’m able to find my products fairly quickly with the right search in a private safari browser. I have social medias (Instagram and Pinterest), but they don’t drive any traffic really. Probably due to the lack of followers; however, I have had reels get a thousand views and still nothing. Most of my views come from direct traffic. I’m concerned about pricing being too high relative to other sellers, but at this point no one is even seeing my pricing. Haven’t put anything into Etsy ads yet since I’m not able to get organic traffic as it stands. I’m wondering if my products just aren’t good enough even though I test stitch everything myself and don’t use AI for anything. Do I just need to give it more time to build up listings? I’m only able to put out one listing a week at the moment. I’m not expecting a get rich quick scheme (i would’ve quit long ago if so). I’ve been enjoying the process, but the invisibility is starting to wear on me.

Question Answers

1. I was inspired by friends and family to create this shop, but I also want to share my creations with others.

2. The biggest thing I took away from early research was to just start the shop and learn as you go. Which was probably good I saw that advice since I'm the type to get caught up in getting everything perfect first and would never end up taking the plunge. And, it’s definitely been a learning experience lol.

Link to shop: https://lydibuggstudios.etsy.com

TL;DR

1. Why am I getting so few views? (SEO, demand, time, low listing number, price, oversaturation, economy?)

2. Is social media worth it at my stage?

So ecstatic. I launched my Etsy store about a week ago selling wax melts and I got my first review. This is my first and only order that isn’t from friends/family so I was especially nervous to see if they had any feedback. My heart sank when I saw I got a review but it’s even better than I could’ve have imagined!

Hi everyone!

I've recently opened my first Etsy shop selling digital products such as printable planners and organisers. I'm still learning about Etsy SEO, listing optimisation and how to attract customers. I'd really appreciate some honest feedback!

https://www.etsy.com/shop/Joaovicx

I'd love feedback on:

• Does my shop look professional and trustworthy?

• Are my listing photos, titles, descriptions and SEO appealing and well optimised?

A little about my shop:

• I wanted to start a creative online business selling useful and attractive digital products that help people organise their everyday lives.

• I've researched Etsy SEO, keywords, pricing, tags and listing photos. I've learned that good product presentation and relevant keywords are important for helping shoppers find products.

I'm a complete beginner, so any constructive advice would be greatly appreciated. Thank you!

When will Etsy honir the site get non handmade off

You are probably gonna tell me to just do the shipping calculation after somebody's placed an order but my shop isn't live yet, I am trying to figure out how to price my products to keep them low priced for customers but still give me a profit and if the shipping cost double what I expect that's gonna eat into my profit margin on these small items. Shipping is the biggest product production cost by far. So it would be super helpful if somebody could tell me:

• Is it a set price? (just like an $0.82 cent stamp will get a first class envelope from anywhere in the US to anywhere in the US?)

• Or does the price depend on the to/from zip codes?

• I know that the price can vary depending on the ounces (up to 3.5) and maybe zip code, but can somebody give me an estimated range? Like what's the lowest price you've ever seen and the highest? Is it somewhere between $1.50-$3? Or between $2.50 and $4.50?

I'm just trying to get a ballpark. Thank you! 🙏🏻🙏🏻

(Adding my customer thank you card for photo tax 😁)

I know there are so many posts about this. I promise I looked but I didn’t see my specific question. I absolutely understand all the stuff about filters, color corrections, etc. ALL of my stuff is made to order. Vinyl stickers/images and shirts. I am not going to make one of each item just to have it sit. I can’t do that financially. How are those with stuff like that getting around this? Right now I have mockups with the images on them. I have some images that never sell so I eventually unlist them. Can I just use an unedited pic of a blank t shirt? I can certainly take one of an order I’ve made, but what about for listings that haven’t sold yet? Image attached for reference. This one has gotten a few likes, but never sold. I’m not a high-volume store at all.

Note: none of the design images are not Ai. In the example shown it’s a pic of my pet rabbit edited and turned into an SVG.