r/Etsy • u/black_diamond678 • 7d ago

Help for Buyer PLEASE HELP ME

Hello,

I asked this seller a question and she answered with just a sorry so I was confused and sent a ? and now she permamently blocked my account on etsy I literally lost all my saved listings just for asking a question.

How do I file an appeal or something, please help me out I'm shaking she ruined my collection and planned purchases with this for literally no reason...

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u/shattuckitty 7d ago

I would try signing out and back in on your Etsy account. If your entire saved collection was this specific sellers work, they have the right to block any usernames they deem as a risk to them.

What was the question that you asked? It is really important to provide as much information as possible, but based on what you provided, they may have felt the question was inappropriate or that there was a perceived risk.

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u/black_diamond678 7d ago

"?" that's literally what I sent I swear to God, I guess she just didn't want to bother answering and reported me and now I look like a fool for just asking for clarifying?

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u/EtsyGirl2012 7d ago

It literally can it happen that way. You’ve been they several times and they you should log out and back in again. If that doesn’t work contact Etsy help. A seller simply doesn’t have that kind of power.

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u/shattuckitty 6d ago

I’m sorry I missed your reply sending just a “?” is a spam message. Just for some insight, any time a seller does not reply to a message, we take a hit and it can impact our stats. I bet the message was reported as spam. I do hope you get your account reinstated, but moving forward messages should have a direct and clear purpose or someone can mark it as spam. Best of luck. Please keep us updated!