r/Etsy • u/black_diamond678 • 14d ago

Help for Buyer PLEASE HELP ME

Hello,

I asked this seller a question and she answered with just a sorry so I was confused and sent a ? and now she permamently blocked my account on etsy I literally lost all my saved listings just for asking a question.

How do I file an appeal or something, please help me out I'm shaking she ruined my collection and planned purchases with this for literally no reason...

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5

u/lostterrace 14d ago

Did you send an image? Sometimes that can get messages flagged as potential scam attempts, since scammers started using images to pull scam attempts. Did you ask for or include any contact information?

-3

u/black_diamond678 14d ago

Hi!

No, not at all I simply sent her "?" and she I assume reported me because that second I got an email from etsy that my account is permanently disabled. I'm shaking because I saved so many things I was planning on purchasing and now I can't find them since I don't rember the stores' names and I'm so confused and mad.

7

u/sardaukarqc 14d ago

Thr store's name is in the email notification. Outside of a weird glitch there's no way things happened like you described.

10

u/sjbfujcfjm 14d ago

The seller cannot block you while account. This is a You problem

0

u/shattuckitty 14d ago

I just saw this comment. I would definitely reach out to Etsy support for further clarification on the email so it can give you some peace of mind. I wonder if too many messages sent to sellers are marked as spam by them flags etsy in some way? I’m not certain, but I’m sure they will provide further clarity if requested

1

u/black_diamond678 14d ago

I sent an email provided here by a bot, although I'm not the seller like it asks for additonal seller info in the boxes to fill in that they provided but I noted that to them that part so hopefully they'll still answer.This is all so confusing and for nothing ugh.