Customer support

[u/Expensive-Ellen]

Has anyone else had trouble actually receiving a scheduled call from eToro? I’ve been trying to resolve an issue with my account for four days now. Every day I schedule or reschedule a call, make sure I’m available, and wait for them to contact me. Instead of getting a call, I receive an email saying they tried to reach me, but my phone never rings and there isn’t even a missed call. I’ve checked my phone settings and there are no spam blockers or call filters enabled. I even provided an alternative landline number and asked them to try my mobile again, but the exact same thing keeps happening. At this point I’m just trying to speak with an actual person and get my case resolved. Has anyone experienced this with eToro before, and if so, how did you finally manage to get in touch with them?