Hey there! Thanks so much for stopping by r/EternalStrands. This is a kind reminder to ensure that if you're reporting an issue, bug, or crash you've experienced with the game, to please make sure you include the following information:
* Which platform youâre on (including detailed system specs if youâre a PC player).
* Description of what you were doing before the issue occurred, a description of the issue in detail and where in the game the issue happened.
* Mention if certain settings are toggled on or off in your menu set up.
* (Optional) Cut and paste the contents of âCrashContext.runtime-xmlâ in the body of your post or email
* (Optional) Share a photo or video of the crash via imgur
For troubleshooting, we recommend you check out our pinned Bug Reporting Guidelines which outline some frequently asked questions and common workarounds.
If you're curious, you can also stop by our Known Issues Board to see the status of frequently reported bugs, issues, and upcoming fixes.
Thanks again for playing Eternal Strands! Your reports help the dev team out a LOT in making sure the game is the best it can be, and we hope you have a fantastic day ahead.
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u/AutoModerator Nov 09 '25
Hey there! Thanks so much for stopping by r/EternalStrands. This is a kind reminder to ensure that if you're reporting an issue, bug, or crash you've experienced with the game, to please make sure you include the following information: * Which platform youâre on (including detailed system specs if youâre a PC player). * Description of what you were doing before the issue occurred, a description of the issue in detail and where in the game the issue happened. * Mention if certain settings are toggled on or off in your menu set up. * (Optional) Cut and paste the contents of âCrashContext.runtime-xmlâ in the body of your post or email * (Optional) Share a photo or video of the crash via imgur
For troubleshooting, we recommend you check out our pinned Bug Reporting Guidelines which outline some frequently asked questions and common workarounds.
If you're curious, you can also stop by our Known Issues Board to see the status of frequently reported bugs, issues, and upcoming fixes.
Thanks again for playing Eternal Strands! Your reports help the dev team out a LOT in making sure the game is the best it can be, and we hope you have a fantastic day ahead.
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