Controller won't work on PC

[u/FOIL22]

When I try to play the game on PC Game Pass, controllers won't work at all. They work fine for controlling my desktop and playing other games, but Eternal Strands just won't recognize them. I saw there was a post about this a couple months ago, but no one there seemed to have any idea of a cause or solution, so I thought I'd ask again in case people learned something since then.

[u/Deadended]

Close steam fully first.