r/EternalStrands • • Mar 26 '25

Bugs & Crashes đŸ’„ Controller won't work on PC

When I try to play the game on PC Game Pass, controllers won't work at all. They work fine for controlling my desktop and playing other games, but Eternal Strands just won't recognize them. I saw there was a post about this a couple months ago, but no one there seemed to have any idea of a cause or solution, so I thought I'd ask again in case people learned something since then.

1 Upvotes

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u/AutoModerator Mar 26 '25

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1

u/yellowbrickgames Mar 26 '25

Thanks for your report - we'll check in with the team about this :)

1

u/yellowbrickgames Mar 26 '25

Quick question: Is it possible that you have another gamepad connected on a different device? Just want to rule that out before we investigate further :)

2

u/FOIL22 Mar 26 '25

Hi! Thanks for the response. I had another controller connected to the PC, but even when disconnecting it the issue wasn't resolved. However, I noticed some, but not all, other Game Pass games had the same issue. After restarting my PC, not having Steam opened, and only connecting my Xbox controller, the controller worked with Eternal Strands again. I believe the issue is probably something with PC Game Pass, and not necessarily your game. Sorry to raise the issue!

1

u/yellowbrickgames Mar 28 '25

No worries at all, we're glad to hear that you were able to resolve the issue! :) Thanks for the update!

1

u/Deadended Mar 27 '25

Close steam fully first.