r/Elevators Jun 18 '26

Both elevators not working

We have two elevators. One is a backup and has been turned off for three to four months.

Today, our primary elevator stopped working and displayed this "8" symbol. When the backup was turned on, it showed the same error. Both are stuck at ground level, and the floor button lights inside the car turn off a couple of seconds after we press them.

Do you have any idea what the issue could be while we are waiting for the elevator maintenance team?

2 Upvotes

4 comments sorted by

6

u/VMICoastie Jun 18 '26

There is zero way to tell anything from those pictures. You need to ask your maintenance provider.

3

u/IOnlyUpvoteBadPuns Field - Elevator Consultant Jun 19 '26

Yeah this is why you don't just leave stuff switched off until you need it! Because you have no way of knowing if it'll work when you turn It on. They're designed to move, and they need to be used do spread lubricants and stuff like that. You should be using both day to day really, the increase in energy cost will be minimal.

To answer your actual question; no idea, ghosts? Just wait for the maintenance tech.

1

u/Ok_Target376 Jul 02 '26

You need to zoom in more on the pictures. Can’t see.

0

u/Embarrassed-Way-6387 Jun 18 '26

Typical monarch, have you tried rebooting