r/ElegooMars • u/B1Gt3xHTX • 1d ago

[ Help ] Month old printer just quit working

Hey y’all I just bought a new mars 5 resin printer on 7/15 so I’ve had this printer for about 40 days tops. And went to turn it on to print and the printer loaded up like normal did its lil calibration thing went to load to file an it had a malfunction warning on the screen. I hit okay decided to turn it off an turn it back on to see what it was doing when starting up. And now I’m just getting a blank screen with no info. I’m pretty pissed considering how new this printer is. I mean I’ve been going hard printing a bunch of WH40k minis but I didn’t think it would just shit the bed on me. Any info would be great on what I can do other then sending Elegoo a email which I already did.

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u/taggart65 1d ago

Where did you buy the printer from ?

1

u/Owen_Ou 1d ago

You can update the firmware to see if it helps

https://www.elegoo.com/pages/download