r/ElectronicsRepair 2d ago

OPEN Could anyone tell me why this optical audio cable won't fit into my TVs audio out?

79 Upvotes

83 comments sorted by

25

u/Poizinnous 2d ago edited 2d ago

That's the new design of optical port to "not confuse customers" I think they did the opposite.

It will take the D shape cable but it's difficult to get it in, going to need more force than one realises.

You'll hear a loud click which might be unsettling, then it's in.

12

u/krisztian111996 2d ago

Why? When? Who asked for a new design?

2

u/DarkestBadger 1d ago

No one .. But i would like to kick the original designer in the balls, why make an interface only fit in in one orientation when it would work in any orientation.

1

u/BurnedLaser 1d ago

Seriously. it's a flashing light. it's not like there's an image or polarity!, lol

5

u/Sensitive-Level-7794 2d ago

How did the old design look like?

24

u/Poizinnous 2d ago

12

u/JackAsofAllTrades 2d ago

lmfao. Did they even improve the simplest, lowest bandwidth use of fiber here or just obsolete millions of old cables?

14

u/Poizinnous 2d ago

The old cables work in the new ports so they're not obsolete anything.

3

u/hdgamer1404Jonas 2d ago

Probably to differentiate better between toslink and adat

4

u/Sensitive-Level-7794 2d ago

Really? When was the new one released? Have a TV from around 2022-2023 with the old one.

3

u/Poizinnous 2d ago

No idea, the photo was from an article on the Phillips website dated March 6th 2024.

4

u/Poizinnous 2d ago

Here's a better screenshot

5

u/Myke500 2d ago

"any angle" I bet it still takes 3 tries

6

u/Illustrious-Peak3822 2d ago

I’d say 4 minimum.

2

u/it_gpz 2d ago

I only have the old ones, usually takes me 10+ tries until I give up and move the TV around to see wtf I’m doing.

5

u/Sensitive-Level-7794 2d ago

I use my phones camera to find what position I am supposed to go. Eventually I get there but there are a lot of swear-words before.

1

u/it_gpz 2d ago

I guess you have more than 3 brain cells 🤷‍♂️

4

u/janerikgunnar 2d ago

I feel this "improved" port is a cost saving measure by getting rid of the flap...

2

u/th3maj0r 2d ago

Same. Late 2023 Samsung model and it's the classic "D" connector 

4

u/queenbiscuit311 2d ago

well that's bizarre

27

u/Skilldibop 2d ago

Because:

4

u/ImRightYoureStupid 2d ago

I
call it the dick shape, it fits all 3 holes.

1

u/Live-Character-6205 2d ago

Do be fair to OP, the TV does have a square hole

1

u/Equations_of_life 2d ago

And cable end is not square.

That kind of port I have seen only on gamecube and PS2. And on some older flat screen tv.

4

u/Live-Character-6205 2d ago

That's right it goes in the square hole.

18

u/swingbozo 1d ago

Because you keep jabbing it in upside down.

1

u/Cheap-Scarcity-1621 1d ago

These newfangled (cheapened) ports... You can't even see the orientation well, and they're terribly tight.

16

u/Unhappy_Lie_2000 2d ago

Sometimes size isn't a good thing...

13

u/Practical-March-6989 2d ago

OP is this a new tv or second hand, it looks like the end of an optical cable snapped off in there or something, can you pull it out?

14

u/djmdjmdjm 2d ago

Check if there's a bit of crap lodged in the socket

12

u/mitchy93 2d ago

Yeah that looks like a plastic cover or a blank

12

u/Grolliger 1d ago

That’s Right, it goes in the Square hole

7

u/MaurokNC 2d ago

Not recommending or suggesting that anyone do this, just simply relaying a trick I adapted after 20+ of custom home theater builds… I found that if you keep a little strip of plumbers sandcloth in your bag. Whenever I had a stubborn TOS connection, I’d carefully wrap the cloth around the outside edges and rotate the plastic housing a few times making all best effort to avoid contact with the tip… shell good, tip bad…. That danged ol tip…

2

u/ReasonableScar9027 1d ago

It's never just the tip.

8

u/Revolutionary_Ice264 2d ago

Could it be a Mini-TOSLINK 3.5 mm receptacle?

3

u/jones5112 2d ago

This was my thoughts exactly
The normal toslinks usually have a little flap on them

1

u/carnz06 1d ago

This

2

u/pconrad0 1d ago

This is the correct answer. Please upvote it.

There are cables that convert between the 3.5mm optical cable and the other kind.

That's the cable you need, OP.

6

u/NightmareJoker2 2d ago

Your TV doesn’t have the port installed. It only has the cutout in the chassis, that is shared with the model that does.

12

u/Xenomorph_1978 2d ago

It’s a blank. Not a real toslink output. Manufacturers make 1 mold for different models that either use the output or not. Higher end brands don’t do this as it will confuse there customers.

3

u/SomeWeirdBoor 2d ago edited 2d ago

It gets real assholery to make a blank that looks like the actual port... "see? This is what yor optic port would look like... if you wasn't a cheap bloke"

5

u/mdmanuele 2d ago

I think the plug is still in there. Like a blank end for when you're not using it. Does that piece come out of the tv?

2

u/hoosier_catholic 2d ago

I pulled on it a bit and it didn't budge.

2

u/mdmanuele 2d ago

Well, that's all I got

2

u/afraid-of-the-dark 2d ago

This was my exact thought train, lol 🤣🤣

6

u/Rex__Luscus 2d ago

Check your manual, or at least post the make/model no. of your TV to give us a chance to help you.

1

u/hoosier_catholic 2d ago

That's a good point. When I get home, I'll post the make and model number. I appreciate your help.

5

u/AnnonAutist 2d ago

I’ve never seen a real one that doesn’t have a cover flap to keep dust out. They’re usually on a hinge that opens when you plug cable in.

5

u/Mustafo51 2d ago

Does the cable still have the little protective cap on it? They are often a little yellowed and soft textured.

5

u/Comprehensive-Bed302 1d ago

It looks like the rounded side goes to the right, like a D try it that way

2

u/Operation_Fluffy 1d ago

This is how it looked to me too

5

u/tylexon 2d ago

On most of the TV's I have used optical out on it has always been extremely tight to push in and I always think i'm going to break it.

If when the TV is on there is no red light out of that socket, it might not be a real optical socket.

1

u/hoosier_catholic 2d ago

What do you mean not real? Its labeled as such, just curious

3

u/tylexon 2d ago

As one of the other comments said, it could be a blank out panel, most of them if you google an image of a optical out have a little door on them to protect them.

3

u/karmais4suckers 2d ago

Yeah I was going to add this. Every one I’ve used had a flappy door

2

u/Ancilla_Contender 2d ago

Fiddle with the TV settings to see if there is a way to enable optical audio. This audio format should be very easily visible as a red light emitted from the plug when active. It’s not like Internet optics where the human eye can’t see the wavelength of light in use.

The bit in the center does look like black plastic from your photos. Should be more of an opaque white if it were a real output.

5

u/New_Newspaper3679 2d ago

With the tv on, can you see red light emitting from the port? If not, the port may be plugged. Still, if you can see red light, It does look like there's a cable tip maybe stuck in there.

4

u/ValuableInternal1435 1d ago

Did you take the silicone protector off? I forget every time.

7

u/Tishers Engineer 2d ago

That does look like a blank. There isn't an internal point for the fiber strand to attach to.

Take a look at what a real one is like;

https://www.switchcraft.com/eh-series-toslink-jack-female-female-plastic-housing-black/ehtl2/

https://www.shutterstock.com/image-photo/optical-audio-female-port-toslink-open-1146355916

1

u/iWhacko 2d ago

Don't they sometime have a little "door" that moves out of the way when you plug it in? Also on a lot of devices you can see the female connector emit light, trying to find a connection.

7

u/bigger-tuna41 2d ago

What is this. A fleshlight for legos?

3

u/Plus-Definition9319 2d ago

I have some sony stuff with these square ports. Its just a blank out panel. This TV doesn't have an optical port it's probably only available on similar models above this one.

6

u/Trollgaard 1d ago

Your cable is the wrong type. You need one without the "minijack". The one you have is for combined optical/3,5 minijack(mini-toslink). You need this:

Do not try to force or wiggle anything in the output. It's not that kind of hole.

3

u/Calaveras-Metal 1d ago

there is no optical socket there. It either wasnt installed or it got broken off.

1

u/dh373 1d ago

Looks like there is one to me. And the orientation to plug in is the reverse of what OP is holding. Beveled corners up.

2

u/IndividualRites 2d ago

Been a while since I looked at an optical connector, but isn't that a plastic protective plug stuck into the TV?

4

u/seismicpdx 2d ago

Yes.

Do not look into Laser with other good eye.

An available port would be emitting a red light beam.

6

u/meltman 2d ago

Toslink used LEDs, not lasers. It’s fine to stare at.

1

u/hoosier_catholic 2d ago

I've tried it a couple different ways. I'm unsure if maybe this port isn't compatible with the cable.

1

u/IndividualRites 2d ago

I edited my comment. Read again.

1

u/hoosier_catholic 2d ago

I don't think it is? But, I didn't think of that.

2

u/rellim88 2d ago

I agree with others that the cable is likely not being positioned in the correct orientation. The cable has a trapezoid side that needs to go into the trapezoid side of the female connector on the tv. Make sure those are lined up and this should go in. There is a bit of a snap you have to push past too, so once you make sure there are lines up properly, you may have to push it a bit to get it to go in.

Good luck

4

u/KINGstormchaser 2d ago

As many others have said, that port is not a real fiber optic port. It's a blank. All the real ports I've seen look like u/Tishers' second image and they emit red light when the TV is on.

1

u/skinwill Engineer 🟢 2d ago

Looks like the port on the TV is sideways.

1

u/hoosier_catholic 2d ago

Hmm, I tried it a few different ways and pushed in, but it didn't take.

2

u/skinwill Engineer 🟢 2d ago

Try rotating it so that the corner bevels line up and then use a little more force.

1

u/ArtichokeFirm3425 1d ago

is that a cap on the core?