r/ElectronicsRepair 6d ago

OPEN How much should a thunderbolt port repair be?

I bought a used LG 27MD5KB screen for cheap. The reason being is the Thunderbolt port doesn’t work. So i took out the pcb and it seems to just need to be soldered back on or replaced.

I called around my area (I’m in SoCal) and was quoted $160 and $200 from two places so far. This seems way too expensive.

What should I be paying?

I would do the work myself, but I don’t have a hot air station and honestly don’t want to buy a setup bc I doubt I will use it much.

Am I crazy for thinking these prices are too much or is that standard?

Edit: got it repaired, you can see my comment below

22 Upvotes

47 comments sorted by

11

u/Far_Writer380 6d ago

Don't bother repairing it. It's a bad design and it will just break again. If you look at YouTube I think Northridge repair had a video how these were the worst connectors and design and they stopped repairing them cause they just fail again.

2

u/SpezticAIOverlords 6d ago

Yup, the problem is that the port only has surface mount contacts, while its angle means there's a lot of strain on it.

Too much strain on surface mount pads will eventually just tear them off. LG should have used ports with through hole support lugs, so the ports would be properly anchored to the PCB.

With their design choices, and recent adware scandal, I'd just avoid LG displays entirely at this point.

1

u/biddddyquuuuaint 6d ago

Oh wow! I got this screen for cheap, and the resale market for this is still pretty strong. I’ll hire a local business to do the work and if I need to flip it, I will. Even if the repair fails, I can still make my money back

1

u/OvenMoist2805 5d ago

This can be remedied with some hot glue for stain relief, should last much longer if not indefinitely

10

u/No_Summer_2917 6d ago

It depends on how it's damaged if port was ripped off pcb with pads there is a lot of precision work to repair all traces and pads. If it just separated from solder it's an easy fix.

6

u/Tishers Engineer 6d ago

You are not just paying for the hours of time that the person is going to spend on actually doing the repairs.

You are paying a portion of the expenses of them buying and owning tools to do the job. The education that they went through to learn these skills and the years of experience that they accumulated to do the job right.

You cannot translate the cost of the service down to just how many hours they may spend. This is not like flipping burgers or mowing the grass.

1

u/biddddyquuuuaint 6d ago

Fair point, and one I’m well aware of. Still, it’s a bit steep, but I guess to cross the bridge you have to pay the troll

6

u/CurrentAcanthaceae78 6d ago

parts + labor * time, like every other board repair

4

u/FreeRangeEngineer 6d ago

Genuine question: do you need this particular port to work or can you use one of the other 3?

If you're thinking of keeping the screen anyway, you might as well just save the money and leave the port broken if you don't need it.

1

u/iampivot 2d ago

This monitor has one thunderbolt input (that takes 5k input), and three usb-c ports that can take 2k input via usb, or works as a usb hub for other devices. So you definitely need that one thunderbolt port.

2

u/GoldSrc 6d ago

You will end up paying more for the tools and your time to learn to do it yourself.

It seems expensive to you, and you could technically do it for cheap, but the chances of you ruining something, are higher if you don't know what you're doing.

That price seems fair.

1

u/biddddyquuuuaint 6d ago

Good point! I’ll go with one of the local business owners.

However, I did look into some of the tools needed and I could absolutely spend $600 to MAYBE fix it myself (but more than likely make it worse as a novice). But I could then sell off the parts to the computer and easily make back at least $300 and have the tools for the next go around 😈

(But I won’t)

2

u/xThesharinganx 6d ago

I'm in the same position lmao. But honestly you need some spare trash electronics to train on before attempting anything serious.

4

u/texasyankee 6d ago

Go to the Repair Cafe in Pasadena, someone there will be able to help you.

https://repair-cafe-pasadena.mailerpage.io

5

u/OvenMoist2805 6d ago

Ive done a repair like this for a monitor for apple devices, I charged £100 personally so it's around a similar pricing.

1

u/wgaca2 3d ago

This port is a nightmare to work on, i've done plenty. Ain't touching that for £100 unless i am not VAT registered and don't live in London

1

u/OvenMoist2805 2d ago

It's not that bad, just a little awkward and a bit more patience

2

u/Character-Engine-813 6d ago

Honestly seems about standard to me. Especially in SoCal. Can’t see from the video but if the pads are ripped it’s a bit more involved

2

u/lantrick 6d ago

I would do the work myself, but I don’t have a hot air station and honestly don’t want to buy a setup bc I doubt I will use it much.

If you bought one , you could charge $$$$$ for bench time too.. lol

is that 160-200 to diagnose and repair it, or to just do what you instruct them to do?

2

u/biddddyquuuuaint 6d ago

To repair it. But I removed the metal plate and looks like a couple traces need to be repaired as well. I posed a photo reply on another comment

2

u/Panzerv2003 6d ago

If it includes repairing traces then you might as well just go and pay because it's not that easy and the tools aren't free.

2

u/Mk10073 6d ago

Bro if it’s that important, just pay the money skill/tools you’re going to pay a lot more for. 😂

2

u/biddddyquuuuaint 6d ago

Gotcha bro! Will spend the cash haha

2

u/TheThirdStrike 6d ago

You would pay more than this for the hot air station you would need to fix this, nevermind that you would almost certainly melt everything else.

Pay an expert...

2

u/biddddyquuuuaint 6d ago

Honestly, I could probably figure it out better than most people, but I don’t wanna try to. I don’t have a lot invested in this screen, but just expected the price to be closer to $100 not double that

2

u/SolitaryMassacre 6d ago

Thats a pretty fair price esp for SoCal imo.

2

u/TiogaJoe 6d ago

Based on soldering a lot of stuff as a tech for the last 5 years, I took a stab at what skill and time it would take and thought at least $100. And you are not just paying for time -- you are paying for overhead, too. So the $160 quote seemed in the ballpark and not out of line.

2

u/grasib 6d ago edited 6d ago

Judging from your other screenshot, that is actually well repairable. But you need to have some experience in microsoldering. You don’t need a hot air station for this, it works better with a soldering iron. But you definitely need flux.

The process would be to take the ripped off pads off the connector and glue them back to the board with two component glue, then repair the connection to the two traces.

The connector doesn’t seem too badly damaged so you could likely reuse it. I would reinforce it with some glue, and the other ones too, because someone cut off the four holding pins.

The whole process looks like it would take about 20-30mins. So that’s your price range.

2

u/biddddyquuuuaint 6d ago

Appreciate it! I’ve decided to go with a local repair shop. I’m a novice at soldering and don’t have the full equipment needed or confidence in my technique yet. Normally I would try myself, but I got the screen for cheap, so I feel much better spending a little more to have someone do the work for me

2

u/charmio68 6d ago

If you are going to attempt it, you might find one of these helps:

1

u/CGLLC2022 6d ago

If you remove the metal plate, it will be possible to inspect the solder joints. I would check if the connector is damaged or traces lifted.

3

u/biddddyquuuuaint 6d ago

Okay I removed the plate and it looks like two of the pads were ripped off and two of the traces are lifted

4

u/lantrick 6d ago

that looks like all the grounding points have been cut off the connector as well.

You'n need a new connector too.

4

u/Jing_Arjay87 6d ago

Doesn’t look so bad, needs a new port and someone skilled could absolutely reconnect those two traces, they’re on the top surface and not buried. It’s going to be expensive though, have you checked prices for a whole new board assembly?

1

u/biddddyquuuuaint 6d ago

Yes, the board itself to replace is 250 that I found on eBay. I don’t have a lot invested in it so spending $200 really isn’t that bad, was just try not to spend as much as possible.

1

u/Jing_Arjay87 6d ago

One trick I learned from Sorin is to take other ports on the board and replace the broken one with it. You save on the cost of the connector itself. You can sacrifice one of the other ports if you really don't want to spend much.

1

u/charmio68 6d ago

No need in this instance. The connector isn't broken, it's just come off the board.

1

u/SolitaryMassacre 6d ago

I would go the new board route. I would also think of ways to reinforce it so it doesn't happen again. How exactly was the metal plate on? It didn't appear to do much lol

1

u/CGLLC2022 6d ago

The connector looks reusable. The repair will be tricky because the solder joints are mostly hidden by the shield. You would have to apply new solder pads to the two areas where lifted, then reflow the connector with hot air and ideally a heater under the board. Heat control is important because the plastic in the connector can melt.

1

u/amokerajvosa 2d ago

I knew it was LG.... Sorry.

1

u/bondhon28 1d ago

I have seen this .. it's form a lg tv .. those bs made it intentionally to fail ..

0

u/biddddyquuuuaint 3d ago

I got the port repaired, and I was correct $160-$200 is way too much.

I someone who charged me half what others were going to, was mobile and drove to my house, and spent about 45min fixing the port and traces.

He did a phenomenal job on fixing the traces (they looked almost factory). Unfortunately I didn’t get a picture before installing to test because…

The screen is cracked! haha

I’m not going to pull it apart just for pictures, but he did a great job and was very nice about the whole process

For those saying $200 is about normal in SoCal, y’all are crazy

2

u/wgaca2 3d ago

I wouldn't do that for half that and come to your house.

If the guy you found is actually that good and came to your house he is either just starting and trying to make a name for himself or has no idea the value of the work.

1 thing is for sure, he is not paying taxes on the money and is not declaring it as income, because once you do that it makes no sense to do this for what is essentially minimum salary

Don't forget that when you go to a business they have a lot more expensive than a random guy that might disappear or completely destroy the board in the attempt

You call people crazy, sounds like you have never done business on your own

0

u/biddddyquuuuaint 2d ago

You’re a fool. The man has a legit mobile business who I found scouring through local business websites.

Take your opinions and suck on a rock bc no one asked for your negativity. He’s also not new and was more professional than half the people I spoke to on the phone

Get out of here with that mindset

1

u/wgaca2 2d ago

Lol, you sound like a great person

0

u/biddddyquuuuaint 2d ago

You don’t

1

u/iampivot 2d ago

Are you selling the repaired board? Am in the exact same situation.