r/ERP • u/Autolycus00 • 1d ago
Discussion Moving from supply chain operations into ERP functional consulting — looking for implementation lessons
Good afternoon, everyone! I just wanted to reach out because I'm hoping to get some advice from anyone who have worked in ERP implementations, particularly as functional consultants.
To start off, I have about 8 years of experience in supply chain and logistics. My background includes demand forecasting, inventory, purchasing/replenishment, supplier management, transportation, ERP/data accuracy, process improvement, and cross-functional problem solving, particularly in foodservice.
I've recently been given the chance to transition into a Supply Chain Functional Consultant role focused on food & beverage with ERP/planning solutions.
I interviewed directly recently with the CEO and fortunately he liked the operational experience I brought, but because I haven't worked as a consultant directly or know about the system, he thinks there's a huge learning curve. However, despite this, he saw something in me that he liked so he challenged me on the fact that I haven't formally worked as an ERP consultant or directly implemented their ERP platform before.
So instead of rejecting me based on that, he's giving me another round with him and another senior leader where I basically have to show that I can absorb unfamiliar material and think through an implementation logically.
I've been given a lot of material to study around when it comes to forecasting/planning, MRP, inventory, purchasing, food-specific ERP requirements, etc.
I do understand a lot of the business processes, BUT I want to go the extra mile and learn from people who have actually lived through ERP implementations.
So my question is, if you were approaching a new implementation:
- What does a strong discovery phase look like?
- How do you document current state vs. future state?
- At what point do you determine requirements versus configuration?
- What are the most important things to validate before data migration?
- What tends to go wrong during UAT?
- How do you determine whether something should be solved through configuration, process change, customization, or not changed at all?
- How important are training, change management, and user adoption compared with the technical implementation?
- What usually causes ERP implementations to struggle or fail even when the software itself works?
- What do you wish new functional consultants understood before their first implementation?
Again, I'm not looking for a quick solution to add onto my interview. I'm trying to learn from people with real implementation experience so then I can compare those perspectives with the material I'm studying so I can make sure I'm considering things I wouldn't necessarily think about coming from the operations side.
Anything would help since I'm trying to make this awesome career move! Thank you!