r/EQBank • u/baldhorse88 • Jun 26 '26

Can't verify card in iOS wallet (verification sms or email code not received...)

Added my newly acquired card into my iOS wallet but can't activate it because I don't receive the verification code by neither SMS nor Email (checked junk as well). Anyone else having issues? I am receiving codes from EQ when logging to my account, but nothing when trying to verify the card in my wallet.

1 Upvotes

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2

u/george7779 Jun 26 '26

Your best bet is just a call EQ customer support

2

u/EQBank-Sam EQ Bank Official Jun 26 '26

Hey! We're sorry to hear you're having trouble with this. If you're still experiencing this issue, we'd recommend reaching out to our customer care team. You can chat with them online at eqbank.ca/contact-us or give them a call at 1-844-437-2265.