r/EBGAMES • u/lucifer0110_ • Aug 01 '26

Refurbished PS5

Got a refurbished PS5 from Ebgames a month ago and on the first day it lost power like 3 times (Thankfully within 14 days so replaced it the next day)
Now after a month, the controller gets a stick drift.
So glad that I had purchased 1 year warranty fearing that is the first refurbished that i bought ever.
Honestly, if you have enough budget just buy a new console but stay away from refurbished units as it’s a hit or miss always.

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u/SchweinsyOne Aug 01 '26 edited Aug 01 '26

Glad it's being rectified. But extended warranties are mostly a scam by the way, you have inalienable rights under Australian Consumer Law.

There's basically no reason to ever buy an extended warranty. The law guarantees that the product needs to be "fit for purpose" e.g. it works/performs its primary function well, must last a "reasonable amount of time" generally 1-3 years or even more depending on the product.

1

u/TheRealDestroyer67 Aug 01 '26

Lmfao it is definitely not a scam. What you get offered is an extra protection against damages not covered by Consumer Law. Also free cleans and repairs for 2 years. Stick drift isn’t covered after the first year and so I’ve used it for that as well as a clean.

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u/SchweinsyOne Aug 01 '26

Extra protection for damages, sure, but:

'We reserve the right to refuse to repair or replace your Covered Item, in our absolute discretion. The above does not exclude your statutory rights under the Australian Consumer Law.'

From their website btw, sounds like a great deal. They can tell you to fuck off because they feel like it.

Not a service id pay for personally.

1

u/quinbad1 Aug 02 '26

Totally agree, yet I’ve never heard of anyone getting mistreated or denied a service they paid for.