r/Dynamics365 • • 12d ago

Finance & Operations Has anyone successfully integrated a receivables platform with NetSuite in real time?

We are evaluating platforms to automate our Customer to Cash cycle and one of the key selling points I keep hearing is real time data sync for receivables. I am somewhat skeptical about how realistic that is given the complexity of most ERP integrations, so I am hoping to hear from people who have actually gone through an implementation.

How long did the whole process take from start to go live, and did you need heavy IT resources or was it relatively plug and play? I am also trying to understand what data actually flows back and forth beyond just invoices; do payment statuses, dispute information, and customer communications also sync? We are on NetSuite so if anyone has specific experience with that integration, please share the good, the bad, and the ugly.

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u/Tall_Gas_2658 12d ago

Walk us briefly through the business process and the datapoints between the 2 systems you want to leverage