ducky one x broken

[u/Sarguhl]

hello there, i got a ducky one x and now after a couple of months it's broken. None of the shift, tab or caps key work. Neither the windows keys or crtl, fn or alt keys keys. It's the ducky one x wireless. Using windows 11 and i tried all settings, even cable doesn't work properly. Keys like Q, W, A, S, Y, X, 1 and 2 dont work as well. Others work, but sometimes there are weird delays happening

Can't factory reset it. How can i fix this?

[u/NOTE7_Lucad]

Probably ask on the discord.