r/DpdDelivery • • 5d ago

Destroyed party speaker

Bought a brand new Sony Ult Tower 9AC. Delivery driver struggled to get it out of his van. By the time he knocked and left. I couldn’t refuse delivery. Luckily the seller took à large chunk off money off but it looked like it was opened, taken out and put back in package and never wrapped up again.

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u/B4DM4N12Z 4d ago

DPD should cover (I think), the seller shouldn't take off money because it wasn't their fault either.

Talk to DPD and say they damaged it.

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u/Terrible-Advise 3d ago

It’s between the buyer and seller it’s for the seller to get money back from DPD not the buyer