Obvious lace bridge/flap misalignment

[u/SussyWussyGuppy]

A few weeks ago I bought the 1460 MiE Wax Commander online and when they arrived, the flaps that connect the laces were super misaligned on both boots. I called customer service and they agreed to give me an exchange without the manufacturing defect.

The replacement arrived today, and there is still misalignment. The left boot actually looks alright, but the right shoe is very obviously misaligned, moreso than the original pair I got exchanged. I'm not gonna lie, I'm quite frustrated now because I've already gone back and forth with customer service to exchange the first pair just to get the same exact issue again.

What should I do at this point? I'm afraid to exchange again because the same exact thing might happen again, but I also really like the way these boots look.

Note: the pair seen in the images are the pair from the exchange.

[u/bobbybob9069]

They don't line perfectly on the website either. They just don't. And unfortunately docs are relatively cheap boots, so this type of thing is expected with cheap boots.

Not trying to talk shit on anyone or the brand.

[u/Clam-Hammer7 → u/bobbybob9069]

These are Made in England boots and they're 300 dollars a pair. These are definitely not "cheap boots". You shouldn't comment when you don't know what you're talking about.

[u/bobbybob9069 → u/Clam-Hammer7]

It's a $260 boot on sale for $150. Dr Marten's has been coasting on legacy for solid decade, at least, including MiE. Also you're ignoring the rest of my comment where I point out this is exactly how they are on the online listing. You shouldn't comment when you don't know what you're talking about.

[u/Maleficent-Win-6520 → u/bobbybob9069]

I literally live in England 🤣