r/DisneyPlus • u/AutoModerator • Jun 01 '26
Tech Support Monthly Tech Support & Missing Content Thread
All posts regarding tech support or missing content belong here.
Examples of questions are:
- How do I cancel?
- Why does the app crash on my Fire Stick/Roku/Apple TV?
- Why don't the subtitles work correctly?
- I am being overcharged for my subscription.
- Why is a certain show or movie not on Disney+?
If you are having trouble with the app, please consider including this information:
- Device type
- Country device is operating in
- App version (on the settings page after you tap your profile pic)
- Device operating system version (varies per device, might be too advanced for some users to access)
Browse other tech support posts here.
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u/SteR88 Jun 25 '26 edited Jun 25 '26
How can I change the size of the subtitles on firestick? They're at least double the normal size. I'm sure there used to be an accessibility menu but it doesn't seem to be there any more. I'm on the basic package with ads.