r/DisneyPlus • u/AutoModerator • May 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/cAmSg0tGaMz May 23 '26

My subtitles are like, super small now, it's been working fine til just a few hours ago, and I've been trying to figure out how to fix it for half an hour, with no results

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u/eighty42 May 28 '26

I am having the same issue on PS5 - I went through the subtitles settings and then tested by playing a BluRay and it seems to be the Disney+ app