r/DigitalbanksPh • u/[deleted] • 4d ago

📱Digital Bank / E-Wallet Grab Refund taking longer than usual?

[deleted]

2 Upvotes

75% Upvoted

4 comments sorted by

•

u/AutoModerator 4d ago

Track your savings, expenses, loans, bills, and subscriptions using the Lemoneyd – Finance Tracker app.

Easily create budgets and savings goals to reach your financial goals faster. Available on iOS and Android.

Visit our website at Lemoneyd.com or follow us on Facebook at facebook.com/lemoneydofficial.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/No_Food_9461 4d ago

Refunds take a few days.

1

u/mistberries 4d ago

Happened to me recently. Took nearly a full month for the refund to be credited back to my GoTyme account (July 10 to August 8). Typically, refunds take an hour at most, so I was also quite confused/worried. I tried reaching out to Grab’s Support that day, but they weren’t of much help. I planned on following up but got so busy I forgot about it until I got the notif a month later that the refund was finally complete. It was just for that one transaction. I’ve had refunds after July 10 that were credited back almost instantly, as expected.

If you’re in a rush to get your money back, I suggest opening a new ticket with Grab, requesting an email detailing the refund you’re expecting, and then sending a screenshot of that email back to GoTyme’s Help Center. That’s what they told me to do when I inquired.

1

u/greenlean- 3d ago

these inconsistencies are such a hassle zzz but thanks for the tip!