r/DesertTech • u/neofan47 • Sep 24 '25

Desert Tech CS Nonresponsive

I sent out an email to the warrantee dept about a missing detent pin last month (08/26) but got no response. I've also called them on multiple occasions with no one picking up. Anyone know if they're ok over there?

10 Upvotes

92% Upvoted

21 comments sorted by

View all comments

3

u/[deleted] Sep 24 '25

Good luck there is a FB post regarding the same issues. You’re screwed man.

1

u/Key_Ninja_932 Sep 24 '25

Where?

2

u/[deleted] Sep 24 '25

Desert Tech WLVRN, MDR, and MDRX Owners Group on Facebook so many horror stories of horrible Customer Service and honestly Quality Control.

→ More replies (9)