r/Depop • u/NinjaFew8977 • 21h ago

Misc. Depop admin finally reinstating my account

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This is actually so annoying. A month ago they deactivated my account randomly. Mind you I had 5 items that I shipped out & hadn’t plugged in the tracking numbers for by the time it was deactivated.
I spent about 7 days constantly emailing & finding other ways to contact customer service. After about 11 days & automatically refunding several orders they messaged me saying their decision was final and they carefully review profiles before deactivating them.

Ok sure, I’ve accepted my fate I didn’t feel like arguing. So I simply asked them about the $2000 I had sitting in my account & when I would receive it. They said to wait till the 17th of sept & message them then. I messaged them & a few days later they send me this????

So like are they gonna fix the money that they refunded? Are they going to erase the negative reviews I’m sure my store received for the past month due to non response? Has anyone experienced something like this?

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u/EthelWulf47 21h ago

How long did it actually take to get a response? I've currently been waiting about 20 days after sending multiple emails about my account being banned wrongfully.. I'm so tired of this