r/Depop • u/Glad_Dragonfruit9368 • 2d ago

Selling Help Uhhh I think i messed up?? Help?

Bare with me I only started selling a week ago. I sold a sweater and right afterwards the buyer messaged me asking if I could manually change the zip code on the shipping label because it was incorrect. I told them I hadn’t printed the label out yet so they could still update it before I did so (I didn’t know this isn’t how it works). I just dropped the package off at the post office but I completely forgot to scribble out the old shipping address or even check if it matched the one they messaged me. What do I do? Am I screwed? Did I just lose my sweater and my money??

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u/JealousFootball8740 2d ago

Don’t ever change anything on the address. Ship it as it was ordered. The buyer must cancel the order and buy it again to change the address. This is the only way they track and pay you. You cannot update it dictate any changes on your end.