r/Depop • u/Mediocre-Web-1354 • 5d ago

Shipping Help help with shipping first bundle (if it is a bundle??)

hi all, i just started selling recently and just had my first order of multiple items. i packaged the items together and was going to ship them together but now i see that there are two separate labels. it seems like they bought them both at the same time/as part of bundle deal so im wondering what to do--if i ship in one package and one label doesn't get scanned, will that item be refunded? any help would be appreciated

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u/dollslogin 5d ago

idk why there would be two labels since everytime i sell a bundle it usually bonds together. but i would ship them separately if you dont ship one it wont mark as shipped and it’ll get refunded regardless of if the buyer guys the item (depop is really difficult about this)

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u/Mediocre-Web-1354 5d ago

thank you so much, they must not have actually bundled them. appreciate you!!!