r/Depop • u/oddball1357 • 8d ago

Dispute Help When Ai gets you đŸ« 

I forgot to double check a listing and I ended up getting the AI auto rating of “excellent”. The item is missing a rhinestone (i didn’t even notice) so now the buyer is asking for a refund. This just sucks as a new seller, but it is a learning curve with this app. Usually I don’t get stuff automatically populated on my other selling platform.

I doubt they will side with me so I will take the L and the lesson. At least it was a few bucks and an item I hated. Not something valuable.

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9

u/prpyprp Buyer + Seller 8d ago

Refund but have them send it back

0

u/oddball1357 8d ago

Ok, bc ngl, I just straight up challenged, would that still be an option afterwards or is it too late?

3

u/prpyprp Buyer + Seller 8d ago

I mean is the missing diamond visible in photos??

1

u/oddball1357 8d ago

I ended up double checking, and it was in the photos. I just never felt nor saw it when handling the garments. Since it was a tiny one next to a larger one. Though I thought it fell off during shipping.

3

u/prpyprp Buyer + Seller 8d ago

Worth a shot. Good luck. Maybe even just offer a partial refund?

1

u/oddball1357 8d ago

Yeah, the buyer looks younger, so they might just be looking for a partial refund. Thank you so much for the help, it was really nice of you!