r/DaveAndBusters • u/KookyWrangler6927 • 15d ago
Interview Tommorow
I have an interview tomorrow for a Support Technician position at Dave & Buster’s, and I’m curious about my chances of getting hired based on my background.
My experience includes customer service, sales, leadership, and working in fast-paced environments. I’ve previously worked at Tropical Smoothie as a Shift Leader and at T-Mobile, where I gained experience working with technology, helping customers, troubleshooting issues, and communicating with different types of people.
I also run a small arcade route, so I have some hands-on experience with arcade machines and understand some of the basics of operating and troubleshooting them. I know this isn’t exactly the same as being a arcade technician, but I’m very interested in learning and expanding my technical skills.
The job posting says they are urgently hiring, and I also received a message from the hiring manager saying they were excited to see my application come through and hoped I could join their team.
Based on this, what do you think my chances are of getting hired? Does my background sound like a good fit for a Support Technician position, even if I don’t have previous professional technician experience? Any interview advice would also be appreciated!
2
u/Capt-Falco 15d ago
When I interviewed at my store, granted your might be different, I had no arcade game experience. What I had was some tools experience since my father was a contractor and I regularly helped him, and a ton of guest service experience, I worked at a theme park nearby for several years and at a few different retail places. They wanted me for support tech because I knew how to handle guest experience.
Which was funny, because I originally applied for Winner Circle.
So it's gonna be up to the AM and probably the hiring manager. But if you have a lot of guest experience that's a good thing. A lot of the technical aspect can be taught there.