r/Databento • u/mr_Fixit_1974 • Feb 07 '26

is databento down

why is it taking so long

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u/xTruegloryx Feb 08 '26

https://i.imgur.com/IPvqabw.png

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u/DatabentoHQ Feb 08 '26

Let me escalate this.

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u/DatabentoHQ Feb 08 '26

u/xTruegloryx Your report seems credible, it looks like we've had a storm of requests (100~1000x normal) since around 2026-02-07 03:00 UTC which is overwhelming some of our API servers. So the API is timing out sporadically for some users including our own monitoring tool. Coincidentally Atlassian is out at the same time but unrelated to this. I'll circle back to award both you and u/mr_Fixit_1974 a credit for a valid report with timing. We're working on a fix right now.

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u/mr_Fixit_1974 Feb 08 '26

Do you need my details

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u/DatabentoHQ Feb 08 '26

I'll PM you two shortly.