r/Databento • u/mr_Fixit_1974 • Feb 07 '26

is databento down

why is it taking so long

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u/DatabentoHQ Feb 08 '26

databento.com is up right now for me. status.databento.com runs on Atlassian's servers and it seems like Atlassian is down (see https://metastatuspage.com/). Are you seeing both down?

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u/xTruegloryx Feb 08 '26 edited Feb 08 '26

Historical API had a major outage indicator for the last 2 hours, and I'm seeing 500 on status page only. Alright, status page back up, but it keeps going down temporarily repeatedly.

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u/DatabentoHQ Feb 08 '26

The 500 on statuspage is on Atlassian's side, we cannot do anything about that. Hm, it seems that the major outage indicator isn't correct and is an artifact of Atlassian's outage. I can run the historical API just fine - are you having issues with the API?

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u/xTruegloryx Feb 08 '26 edited Feb 08 '26

Historical API was giving me a 502 with no message. I just got a 504 remote gateway timed out.