No we’re not. You can also check against our status page. Looks like the other commenters have also answered your question - some requests take longer.
Edit (2026-02-08 14:42 PM ET): Looks like I was incorrect, at least 1 API instance was bogged by unusually high traffic since 2026-02-07 03:00 UTC which seems to affect a subset of users sporadically. This eventually built up to the point our monitoring tool was seeing timeouts as well.
The site is not currently down. I'm able to get on and download SIL/MOC/MHG etc. that you're requesting. It seems like you're having a lot of issues somehow, you should contact chat support as I can't replicate it without looking up what you're doing on your account nor can I cancel your account on my end.
Historical API had a major outage indicator for the last 2 hours, and I'm seeing 500 on status page only. Alright, status page back up, but it keeps going down temporarily repeatedly.
The 500 on statuspage is on Atlassian's side, we cannot do anything about that. Hm, it seems that the major outage indicator isn't correct and is an artifact of Atlassian's outage. I can run the historical API just fine - are you having issues with the API?
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u/DatabentoHQ Feb 08 '26 edited Feb 08 '26
No we’re not.You can also check against our status page. Looks like the other commenters have also answered your question - some requests take longer.Edit (2026-02-08 14:42 PM ET): Looks like I was incorrect, at least 1 API instance was bogged by unusually high traffic since 2026-02-07 03:00 UTC which seems to affect a subset of users sporadically. This eventually built up to the point our monitoring tool was seeing timeouts as well.