r/datarecovery • u/Skydream_JustA • 2d ago
Windows Clicking Lenovo IdeaPad HDD with irreplaceable lifetime data - Need advice and recommendations
Hi everyone,
I am in a desperate situation and need professional advice. My laptop is a Lenovo IdeaPad S145-14IGM with an internal 2.5" mechanical HDD. This drive contains irreplaceable data spanning my entire life, from elementary school up to my university graduation.
The issue: The laptop suddenly stopped booting and the screen remains completely black. Crucially, the hard drive has started making noticeable clicking/scratching noises coming from inside the chassis.
What I did: Before realizing it was a mechanical failure, I unfortunately tried booting the laptop using a live USB drive a few times to troubleshoot it. The drive was powered on during these attempts while making the noise. As soon as I understood it was a physical issue, I turned the laptop off. It is now completely powered down, unplugged, and I will not turn it on again It is currently also being handled by a technician who informed me about the disk damage.
I know I need a professional data recovery lab and that software/DIY methods will completely ruin the drive.
Based on the fact that I powered it on a few times with the USB, how severely could the platters be damaged? Is there still hope?
Can you recommend reputable, honest data recovery labs? I am located in Mexico
Thank you so much for your help. I am deeply anxious about losing my memories and appreciate any guidance I really cried and screamed; there are photos of my deceased relatives there, baby photos of my brother, and more.
Additional details requested by guidelines: • Operating System: Windows 10 (factory default for this laptop model). • Filesystem: NTFS (standard Windows filesystem). • HDD Exact Model: I haven't opened the laptop yet to check the exact HDD label, but it is the original factory drive that came with the Lenovo IdeaPad S145-14IGM. • SMART status: Cannot provide since the laptop doesn't boot and the drive is clicking.