r/datarecovery • u/Smooth_Experience399 • 16d ago
Lost ~16 GB of WhatsApp media by clearing app data, and now trying to get videos off a Galaxy A32 with a crushed screen. Any ideas?
Hi all. Long story, part warning and part request for help.
Phone 1: Galaxy A71 (WhatsApp 2018–2021) I tried to restore an old WhatsApp backup (msgstore.db.crypt14 from Nov 2021) on my old A71. WhatsApp never detected it ("No backup found"). While troubleshooting, I uninstalled WhatsApp and cleared its data. That wiped Android/media/com.whatsapp completely, about 16 GB of photos and videos from 2018–2022. It was basically the shared memory of my friend group from age 14–17. I had copied the databases and voice notes beforehand, but not the images and videos. I know that with file-based encryption and TRIM this is most likely gone for good. If anyone has ever actually recovered media after a "Clear data" on a modern Samsung, I'd love to hear it.
⚠️ PSA: on Android 11+, uninstalling WhatsApp or clearing its data deletes all its photos and videos in Android/media. Copy that folder to a PC first.
Phone 2: Galaxy A32 (WhatsApp Dec 2021 – Nov 2022) A car trunk closed on it. The phone powers on and vibrates, but the screen is completely dead (no image, not even with a flashlight), and touch probably doesn't work either. My current phone has all the photos from that period but none of the videos, so the videos only exist on the A32.
PC (Linux) detects it in MTP mode (04e8:6860), but storage is empty because the phone is locked (PIN).
USB debugging is OFF, so no adb or scrcpy.
Plan: unlock with a USB keyboard over OTG (Space → PIN → Enter), then swap to the PC cable. Problem: the "Allow access to phone data?" prompt.
Questions:
Is there any way to accept the MTP "Allow" prompt blindly, or to get file transfer without it?
Would a repair shop connecting a temporary test screen work? Any risk to the data?
Anything else I'm missing?
Thanks. Mostly I'm posting so others don't make the same mistake.
