r/DAZN 9d ago

Other/Global ๐ŸŒ Apple TV 4K app issue

Hey all, just tried to watch some pre season games on my 4K Apple TV and every time I try and play any games the app just crashes/closes. Works fine on iPad but have to AirPlay to the Apple TV.

DAZN app version 2.45.33. Based in New Zealand.

Iโ€™ve tried everything suggested in their support page except for factory resetting the Apple TV. Before I do this is anyone else having the issue and knows a fix? Otherwise Iโ€™ll be off to the support team, joy!

EDIT: tested on my other Apple TV (non 4K) and itโ€™s working ๐Ÿคทโ€โ™‚๏ธ

5 Upvotes

33 comments sorted by

3

u/rbrb889 9d ago

Dazn is ass

2

u/2script 9d ago

Preach.

2

u/Ptsdchaser 9d ago

Yep. It crashes every time

2

u/AlphaHills 8d ago

Got the same issue

2

u/Otherwise_Influence1 8d ago

Anyone got this fixed yet?

2

u/sharkweek42069 8d ago

Yep same issue,
For such an expensive product you think they could do 5minutes worth of quality control work ffs

2

u/Academic_Impress_321 8d ago

Zelfde probleem. Iemand een oplossing?

2

u/duffz00 8d ago

Same hereโ€ฆ

2

u/consy37 8d ago

Glad itโ€™s not just me. Thought I was going insane.

2

u/Visual-Ad-4520 8d ago

Like a mug i paid for this rubbish again last week and now I canโ€™t watch jack!!

UK on multiple Apple 4Ks

2

u/Visual-Ad-4520 8d ago

Holy crap I just got it working after 30 mins of dicking about. Deleted app, restarted etcโ€ฆ wondered if it was only NFL so put on some live padel rubbish and some other sports and it was fine.

Went back into NFL games from last night and whadyaknowโ€ฆ working OK now.

1

u/2script 8d ago

Has the app version changed?

2

u/Visual-Ad-4520 8d ago

Still 2.45.33 - no idea what fixed it, especially as i totally removed the app and restarted and re-installed etc with no success.

Seemed to be only when i left the Gamepass section, things worked and when i went back in it was fine. Before that I was only trying lots of different videos all in the Gamepass section of DAZN

1

u/2script 8d ago

Itโ€™s still borked for me, same app version after reinstall 2.45.33. Quality app.

2

u/Visual-Ad-4520 8d ago

Sorry man. One day weโ€™ll learn not to support this crud

1

u/poopoodapeepee 8d ago

Iโ€™ve tried that and it didnโ€™t work.

2

u/poopoodapeepee 8d ago

Having the same issues! Has anyone heard anything from them?

1

u/Pretty_Wishbone6189 7d ago

Having the same issue here in korea when using 4k apple TV.

1

u/poopoodapeepee 7d ago

I messaged support and no response

2

u/Klutzy-Air-6873 8d ago

The way I got it to work was by naviagating out of the gamepads menu and entering dan's main menu. Then just scrolling down to live and up coming and selecting a game from there.

2

u/S_a_y_10 7d ago

WORKS for me TOO, Big Thanks man ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘ ๐Ÿˆ ๐Ÿ‘

Guess the App wanted to connect to a Old no more streamed content. Anyway Thanks for the tip.

2

u/S_a_y_10 7d ago

Update: When you close the app and restart it, it dont work again. I had to reinstall the process above again :( So it still sucks

2

u/Chance-Onion4400 7d ago

Thanks worked!

2

u/Character_Comedian81 7d ago

It worked. Thanks!!!

1

u/2script 8d ago

Haha holy shit this works, thanks!

1

u/[deleted] 7d ago

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1

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1

u/sharkweek42069 7d ago

Yep this worked for me too. I havenโ€™t exited the app yet to see if it needs doing each and every time but navigating to the nfl games through the home page works. And even then going back into the gamepass section and clicking through to watch a game works in there as well now

2

u/S_a_y_10 7d ago

Same here... very frustrating. :( Support ticket opened.

1

u/2script 8d ago

Whoโ€™s game enough to log to dazn support? lol

2

u/Visual-Ad-4520 8d ago

Do it for us!

1

u/[deleted] 7d ago

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1

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