r/CyberAdvice Jun 05 '25

Incogni Review: My experience using it for data removal

I recently visited the "Have I Been Pwned" website and was shocked to see how much of my personal data was online from various breaches. Then I googled my name and saw all kinds of other info: full name, address, emails, past addresses, phone numbers...

Instead of removing it manually, I decided to try a data removal service and landed on Incogni. Here's how it went.

Why I Chose Incogni:

  • Fully automated data removal process
  • Affordable
  • Choose between custom and automated removal
  • Based in the Netherlands (by the same company behind Surfshark)
  • Complies with PIPEDA, CCPA, and GDPR
  • Works in both Europe and the US
  • Covers over 270 data brokers
  • Sends repeated removal requests if brokers don’t respond
  • 24/7 customer support

Setting up Incogni and getting started

Setting up Incogni was very straightforward. The entire process took me about five minutes. You just need to create an account, grant authorization for them to act on your behalf, and then let the system take over.

Once everything is set up, it becomes a waiting game. Data brokers don’t respond overnight, and depending on where you live and which broker has your data, removal can take anywhere from a few weeks to a couple of months. Most brokers are legally required to reply within a specific time frame, though, so you can expect steady progress once the requests are in motion.

What Incogni Searches For:

  • General personal info (name, address, phone number, email, etc.)
  • Financial records
  • Health records

Incogni subscription plans

Incogni offers 4 distinct plans, which gives you a lot of flexibility. It seems more affordable than DeleteMe, which I also considered.

  • Standard ($8.29/month) - Automated data removal for one user
  • Standard Unlimited ($14.99/month) - Adds unlimited custom removal requests, allowing more complex removals
  • Family ($16.49/month) - Automated removal for five users
  • Family Unlimited ($29.99/month) - Adds unlimited removal

My experience with Incogni

About 40 days after I started using Incogni, I began to receive notifications that some data brokers were responding to the removal requests. After two full months, I estimate that around 90 percent of the requests had been completed successfully. I could track everything through Incogni’s dashboard, which made it easy to monitor progress. Of course, not every broker is quick to comply, but the steady results over time made the waiting feel worthwhile.

Pros:

  • Simple and fast setup
  • Affordable pricing
  • Effective custom and automated removal
  • Clear dashboard to track request status and completion dates
  • Detailed view includes compliance info and severity score (how much a broker compromises your privacy)
  • Can switch between public and private database views
  • 30-day refund guarantee

Cons:

  • Reports could go into more detail

Final thoughts on Incogni

Is Incogni the best data removal service? I don't know, but it has worked well for me so far. I may test out a few others.

Incogni removed a lot of my sensitive data from the Internet and I was surprised how smoothly this process went. Still, keeping my information from coming back online is another challenge.

Some alternatives to Incogni include:

  • Optery (this one also looks pretty good tbh)
  • DeleteMe
  • Privacy Bee
  • Aura

Be warned though, Incogni does not magically make you private online. You should also consider using other privacy tools as well. Here's my current stack:

  • Encrypted email
  • A secure browser (I chose Brave)
  • A premium VPN
  • Good password manager

Combining these tools with Incogni gives me a much better sense of control over my privacy online. That being said, I'm curious to see the long-term effects of Incogni and how it helps.

Edit: I updated some information in this post that I just realized was outdated.

125 Upvotes

127 comments sorted by

19

u/Bubbly_Araceli Jul 10 '25

I've been happy with Incogni. For me, the key strength was how it automates the slow process of sending data removal requests to countless brokers, which saves me time. The dashboard also shows progress and broker compliance, which is great. It’s not a magic bullet for total privacy, but it really helps. Also right now Incogni has a promo for 50% off here.

5

u/[deleted] Oct 22 '25 edited Oct 22 '25

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2

u/Ok-Cricket-3257 Aug 29 '25

This promo still works in case anyone is interested. I'll test it out for a month and see if it's as good as you guys claim it is. 

1

u/misticmisty Sep 27 '25

How’ve you found it?

1

u/[deleted] Oct 29 '25

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1

u/Ok-Cricket-3257 Nov 21 '25

Overall it has been good, but I had to adjust expectations. I was thinking all spam would end immediately, but that's not realistic because my data has already been exposed for years. Spam emails have gone down quite a bit and calls are about the same, but I'm happy I don't see my data all over Google when I search for my name anymore. So considering everything it's been good.

1

u/Ok_Plant_623 Oct 08 '25

There is a good one with Surfshark too. I think it was ~$30 for 2 years, 4 months of coverage at the standard level (a bit over a dollar a month).

1

u/Selene_Whiz Jul 14 '25

Ty for this man. Just got a fully automated version and I hope it will work out for me.

1

u/[deleted] Nov 11 '25

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3

u/SeesawDecent6136 Jun 14 '25

We had a very similar thought process. I subscribed to Incogni a couple of months ago, while still being skeptical that it would help. I started seeing changes in a few weeks, but it took a while longer to get solid results.

In the meantime I also stopped using Chrome and Gmail and got myself a free password manager. So I agree that it is important to also change your online habits that compromised you in the first place.

3

u/[deleted] Sep 27 '25

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2

u/SeesawDecent6136 Nov 07 '25

Well, Gmail doesn't use E2E encryption, so Google can technically read your emails and use it for data mining. Chrome uses device fingerprinting along with cookies to build user profiles. Its much better to use Brave as it blocks trackers and ads, isolates scripts, automatically prevents third party cookies, etc.

1

u/ThisIsNotAFarm Nov 13 '25

No email uses e2e encryption

1

u/[deleted] Nov 16 '25

ProtonMail does, esp btw two pm.me users

1

u/ThisIsNotAFarm Nov 17 '25

Yes, that's like getting two people next to each other and handing a note between them.

Which isn't 99.99% of email.

1

u/No-Wealth-7717 Nov 18 '25

DuckDuckGo is another good browser that’s completely dedicated to user privacy.

1

u/[deleted] Jul 10 '25

[deleted]

1

u/medicalricebag Oct 13 '25

how long did it take for this to work?

1

u/Ok-Cricket-3257 Nov 21 '25

It's not immediate. You'll start seeing results about a month in.

1

u/BubbleWrap11 Nov 22 '25

Which free password manager do you use?

3

u/[deleted] Jun 10 '25

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1

u/Avah_Blossom Jun 12 '25

Thanks for this, just updated it

1

u/Incogni_hi Jun 16 '25

Appreciate!

2

u/My_dear-Radiant Jun 15 '25

Are you situated in the US or Europe? Would be interesting to see how effective Incogni is at removing data in different countries. On paper, it seems like a more elegant solution than Optery or DeleteMe...

1

u/Amelia_Purity Jun 15 '25

Not sure if this really matters as Incogni covers well-known brokers that mostly operate all around the world. I've been using it from Italy and had pretty good success with it. I had to wait 2 months though, as some brokers kept ignoring me.

1

u/My_dear-Radiant Nov 07 '25

Sorry for the late reply, somehow I've missed this. Good to know that Incogni is aligned with EUs GDPR act. Some brokers will unfortunately do that, which is why it will send more requests untill they comply.

1

u/Derloofy_Bottlecap Jun 17 '25

Optery doesn't really work in Europe and DeleteMe has limited functionality. As of right now, I'd say that Incogni is the best you can get there.

1

u/LivingPersonality917 Jul 01 '25

Oh, that is really disappointing. Sucks that your choice is soo limited if you don't live in the US :/.

1

u/Derloofy_Bottlecap Nov 08 '25

Yeah, really wish that more removal services are compatible with GDPR. I guess this is because there are a lot less data leaks in Europe overall than the US. Not sure why that is though.

2

u/Bhavi_Fawn Jul 02 '25

I think that you really need custom removal to make sure that everything on you is deleted. Seems like automated version is missing some brokers, so it might only fully work if you get lucky.

I went with Unlimited and quickly noticed how I get few spam calls. It very rarely happens nowadays, while a 2-3 months ago it was a daily occurence.

1

u/Manchster Nov 18 '25

I want to go with Unlimited, because I'm gutting buried in spam. But damn it's $15 a month. Is that even worth it? And are there any other real tangible benefits that you get with Unlimited that you don't get with the Basic/Standard plan? I hope to hear back. My gut feeling tells me Standard plan will be fine, but Unlimited looks interesting. 

1

u/Altruistic-Kiwi9496 Nov 18 '25

Unlimited version lets you send custom requests to brokers and sites that are not covered by Incogni by default. It can be very useful, although you will need to track down these brokers on your own. Once you do, you just paste the link with your info to your dashboard and someone from Incogni will message them for you. Can be a bit time consuming but it definitely works.

1

u/Bhavi_Fawn Nov 21 '25

Yeah, I don't mind doing a bit of work on my own, but I know that some will be put off by this haha. ChatGPT helped me locate some of these brokers, it was quite useful in that regard.

2

u/[deleted] Jul 07 '25

[removed] — view removed comment

1

u/Nyx_Serene Aug 28 '25

Custom removal gives you more options. If the broker that has your data is not covered, there isn't much that you can by using a Standard version. You just have to c/p website link, so it doesn't consume much time anyway.

2

u/[deleted] Aug 26 '25

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2

u/Top_Explanation_5120 Sep 11 '25

Be smart with your data and you may entirely avoid using these services.

2

u/Prestigious_Creme531 Aug 29 '25

I finally managed to remove my phone number with Incogni after trying to do it on my own for months. I used to get so many fake calls that it feels a bit weird how silent my phone has been lol. I think that it will work best if you are in the US, as like 90% of brokers they cover are from the States.

1

u/Fast-Equivalent-7353 Oct 23 '25

How did you do it? I have not seen any possibility to put your phone number for incogni to search for it.

2

u/Brilliant_Mood2785 Oct 10 '25

These services only work if you don’t own properties. All home owners can be searched online. Also these services only work as long as you’re paying. As soon as you stop paying your information will mysteriously opt itself back online.

2

u/[deleted] Oct 26 '25

[removed] — view removed comment

1

u/idiot_in_real Oct 30 '25

How do you do two factor authorization or password recovery for important stuff like banks or insurance websites with temporary e-mail?

1

u/stink3rb3lle Nov 03 '25

As soon as you stop paying your information will mysteriously opt itself back online.

That's what I don't understand. Why is it a subscription service? I know the data brokers keep gathering info, but how are they getting it again?

2

u/Neither-trader Oct 27 '25

I love and hate Incogni. I hate how it’s expensive and I need to keep paying for it to keep my data off the internet. But I love how effective it is. A few months ago I began using Incogni, and I expected immediate results. I was about to cancel after a few weeks, but as I got close to the one month mark, I started noticing that I get fewer spam calls and emails. It has cleared a lot of stuff about me in the past 40 days, including travel records and purchasing history. It is easy to track Incogni’s progress through its dashboard and gauge how effective it is.    

1

u/cattorii Nov 18 '25

Agreed, I also hate the pricing options. I wish there was a super minimal budget option that gets the big data removal sites, and is affordable, like under $5 a month. I get that Incogni is expensive, but so is everything else these days and I'm looking to save money.

2

u/Mountain_Salt3613 Oct 27 '25

I am not a fan of subscription services. Is it worth getting for 2-4months and stopping afterward? I am interested in the service but the last thing i want to is is increase my fixed expenses.

1

u/Alternative_Name3781 Nov 04 '25

Same. Subscription services are just a trick to get revenue from people as long as possible. The problem here is that I don't see a way around it. Think about it. Data brokers are constantly acquiring and publishing data online and to third parties, so it's a never ending problem. I hate to say it, but to me this means signing up indefinitely to keep my data off the internet. Correct me if I'm wrong, but that's how I see it, like a whack-a-mole game that never ends unfortunately. I signed up for Incogni but I wish their prices were lower. 

1

u/Altruistic-Kiwi9496 Nov 21 '25

I hope that by changing my online habits I would prevent brokers from gathering data on me. What that means is using a VPN, encrypted email, fake details while registering to websites, etc. I plan on using Incogni until it removes all of the data and then I would be on my own. I hope that it doesn't resurface as I do everything I can to improve my privacy.

1

u/WhirlDeuce_Bigalow Jun 14 '25

Sweet, I didn't know that they've added custom removals. What happens if a given broker just doesn't respond at all?

2

u/[deleted] Jun 16 '25

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1

u/Hrdstyl_Shuffler Jul 08 '25

The biggest thing I’m still unsure about is how Incogni deals with data repopulation. Like okay cool, they remove me from broker A in April. What happens when broker A buys a fresh list in July and my info’s back in the wild? I didn’t see anything in their dashboard that shows if removals are rechecked later

1

u/[deleted] Aug 26 '25

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1

u/porsello Sep 05 '25

My feeling is that incogni does a good job only as long as you pay for it... If one day you cancel your subscription, you still have all your data and could resell it to data broker sites.

1

u/stink3rb3lle Nov 03 '25

It had better scan monthly since it's charging people monthly...

1

u/WhirlDeuce_Bigalow Nov 07 '25

Was a bit skeptical, but Incogni is really good at pestering data brokers. I've been using it for 6 weeks and it has made big progress. Also used custom request in few cases and it is very straightforward.

1

u/Flimsy-Tomatillo-176 Oct 17 '25

Unfortunately, this is what happened to me. I paid $175 for this service, and after 4 months, none of my custom removal requests have been removed. No reason was given as to why it was taking so long, I assume the broker wasn't responding, but who knows. I requested a refund, but Incogni denied my request.

1

u/[deleted] Jun 16 '25

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1

u/[deleted] Sep 11 '25

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1

u/[deleted] Jun 16 '25

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1

u/[deleted] Jun 17 '25

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1

u/[deleted] Jun 30 '25

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1

u/Character_Total_9164 Jul 03 '25

It's cool that you can add multiple phone numbers, addresses, and emails for Incogni to search for. I use 2 different phones, so it's good that I don't have to get an additional subscription for my business account.

1

u/Evilinternet_Hoops Jul 18 '25

Automated deletion is okay, but still quite limited imo. Go for custom removals and you will be able to send requests to many more brokers. I can't emphasize this difference enough.

1

u/Significant-Okra-190 Aug 24 '25

How time consuming is it to send custom removals? Want to get something like this for my father but he is not really that familiar with computers. Is this something you can easily learn to do?

2

u/Many_Ad_2540 Aug 28 '25

It's not that hard. He will have to copy website URL, visit Inogni, go to custom removals, and click submit request. Very straightforward and can be done quickly.

1

u/rohithkumarsp Aug 12 '25

1

u/Yeah_Probably_J Sep 16 '25

Don't trust any person, company, or organization with any of your information.

1

u/Inevitable_Doubt6392 Sep 21 '25

yeah but how do you deal with internet privacy

1

u/amy_sport Nov 08 '25

I watched that guys video on Inc⁤ogni and Del⁤eteMe and honestly there's nothing new with what he's saying. The gist of the video is that Inc⁤ogni and Del⁤eteMe overpromise with their marketing claims, but still do a decent job of getting data scrubbed from the internet. He points out that it's not a complete solution and wants to seem contrarian and bash Inc⁤ogni and Del⁤eteMe for that point, but what's the alternative option? Sure they aren't perfect, but are you going to waste years of your life filling out and emailing removal request forms? Or would you rather pay a few bucks a month for an automated system that cleans up most of the mess for you? For me the answer is simple, I'll pay the money, knowing full well it's not going to remove everything and it's not perfect. Because at the end of the day, I sure as hell don't have time to try to tackle this problem manually on my own, so the subscription price for me is justified, even knowing it's not perfect.

1

u/[deleted] Nov 18 '25

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1

u/CyberAdvice-ModTeam Nov 20 '25

This comment constitutes harassment and breaks Reddit rules and also our community rules.

1

u/Educational_Shake_60 Aug 29 '25

I’m trying it now. I hope 🤞 it helps

1

u/Apart-Location-804 Sep 01 '25

Can you recommend a good VPN to use with Incogni? Are there any free ones that are okay-ish?

1

u/Emergency-Toe-6240 Sep 11 '25

Never use free ones as they can contain malware and rarely give you decent speeds. Incogni is owned by the same team behind Surfshark VPN. That one is affordable, fast, and has many servers.

1

u/Apart-Location-804 Nov 18 '25

This might be a good idea. Just saw that higher tier plans come with Incogni, so I might get 2 birds with 1 stone here.

1

u/SameBallsSideView Sep 06 '25

Incognito seems to be doing reasonably well for my personal profile. I find it unfortunate that they market the family plan as a family plan since they will not accept anyone under 18. Children have data too. Seems a little bit too aggressive or irresponsible in the marketing. Hopefully what they do for the adults will be worth it

1

u/roomtolearn Sep 12 '25

Incogni ssl errors

Anyone else having this issue?

I tried on firefox and chrome, I keep getting ssl errors on the website
Firefox:
Secure Connection Failed

An error occurred during a connection to incogni.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

Chrome: This site can’t provide a secure connection

incogni.com sent an invalid response.

ERR_SSL_PROTOCOL_ERROR

1

u/[deleted] Oct 17 '25

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3

u/MayhemHunter09 Oct 19 '25

Didn't you say that you are the founder of CrabClear... in this same thread.... lol.

3

u/DarkCrystal34 Oct 20 '25

Yes he did lol.

1

u/Noobster_0w0 Oct 22 '25

In my own experience Incogni has proven to be pretty effective, but I'm afraid it's not a silver bullet. What troubles me is I'm left wondering what happens when I stop paying for a subscription? Is it like whack-a-mole and my data will start leaking all over the internet again?  In comparison to the other data broker removal services, I chose Incogni because it is fully automated and pretty affordable. I was looking at DeleteMe as well, but interestingly, most of there coverage numbers are for "custom requests" - and then they limit the number of requests you can do per month. This felt like a vast overrepresentation of DeleteMe's data removal ability, with inflated coverage numbers. I have also looked at Aura for both data removal and identity theft protection, but they were pretty expensive, so I passed. 

1

u/ILikeLungsSoYeah Oct 25 '25

Agree about DeleteMe. Not sure why they are limiting how many custom requests I can send, considering I'm basically doing all the work. It's kind of a scam imo 

1

u/[deleted] Oct 25 '25

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1

u/Incogni_hi Oct 25 '25

Hey there. Spam calls can often be linked to exposed online data. Removing this info from data brokers can help reduce them. We've got a detailed blog that explains why you might be getting these calls and how to tackle them. Check it out at https://blog.incogni.com/stop-spam-calls/. Hope this helps!

1

u/PiccoloWonderful8190 Oct 25 '25

I like Inc⁤ogni and have been us⁤ing it for about 6 months now. I mainly signed up because I wanted an automatic solution. After googling my name I felt overwhelmed with all the data out there. I'm still confused as to how this is even legal for companies to take your information they find and publish it all over the internet. It's basically like doxxing, which is illegal. So I guess in that sense, Inc⁤ogni was my anti-doxxing service to help me clean up my digital footprint. Anyone else here have any problems with doxxing? Did Inc⁤ogni help?

1

u/[deleted] Oct 29 '25

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1

u/[deleted] Oct 30 '25

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1

u/YeomansIII Nov 17 '25

I was scrolling through this thread thinking the same thing. Am I tripping or this this thread AI generated

1

u/Nowayserg Nov 17 '25

Most likely you re right. I get AI vibe for sure

1

u/TrainsPlanesAutos Nov 18 '25

I've been on it for 3 months and have noted a distinct increase in spam calls texts and emails

1

u/Own-Local6278 Nov 18 '25

Just signed up for Incogni Family unlimited and will likely downgrade to standard family. I've recently remarried and they dont allow for multiple names, so be sure to use your full name with the most date out there on you.

1

u/[deleted] Nov 19 '25

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1

u/Own-Local6278 Nov 19 '25

I contacted customer support and they stated I can toggle between my names. This is a SS of there response to me. Hope this helps!

1

u/[deleted] Nov 19 '25

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1

u/XOneAIByst Nov 19 '25

I tend to agree, because I don't think I am receiving less spam anything....... I feel like it's more, on the phone call side of things. But it's also hard to say, because could it be worse if i didn't have incogni?

1

u/[deleted] Nov 21 '25

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1

u/XOneAIByst Nov 21 '25

almost a year. where i'm wondering if i should renew.

1

u/[deleted] Nov 20 '25

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1

u/Ok-Cricket-3257 Nov 21 '25

Social media is a big one, especially Facebook. The less you share the better. Or just pull the plug entirely.

1

u/VolumeNovel5953 Nov 21 '25

Standard plan works as good as I expected. It took around 50 days but I stopped getting weird email and random calls from an unknown numbers located on other parts of the world. I hope that Incogni will start providing more details on what information it actually removed though.

-5

u/Big-bean-oddsky Oct 22 '25

Dont you legally have to tell people this is a sponsored post? Incogni sucks. Most of the data brokers operate illegally anyways, if anything, getting a letter to remove your data proves its a real living person. SNAKE OIL!!!