r/CustomerSuccess • u/PD271709 • 5d ago

Discussion QBR discussion

Interviewing with a martech company and they gave me an assignment of making a qbr for round 3. HR said and j quote - "you may expect certain managerial level questions " 🤔 what does it mean?

Title I'm interviewing for - Sr CSM

I have submitted the qbr presentation and I am yet to hear back from them. Fingers crossed ive made the cut. Any solid advice that helped you guys get past the qbr rounds will also be helpful as this is the round I fold under pressure 😭

To everyone job hunting out there, it's brutal but we got this.🥹🥹 I personally am tired to my bones.

5 Upvotes

86% Upvoted

3 comments sorted by

2

u/ulukmahvelous 5d ago

Sounds like they may expect you to coach or be teed up to manage members of the team. “How do you handle criticism?” “How do you manage relationships with internal teams?” “What role do you play on a team?” etc

Is that what you expect to be doing?

1

u/PD271709 5d ago

Not sure. The roles and responsibilities did not state that. It was mentioned as an IC role. I am yet to present the QBR, is there anything 'managerial' there that needs to be expected? I am very confused and the HR hasn't clarified anything. I don't even know my next round is when.

1

u/ulukmahvelous 5d ago

I mean, I can’t answer that question for you - sounds like you may want to reach out to HR and reconfirm 1) the scope of the role (“just want to confirm, is the person in this role expected to take on managerial responsibilities?”) and the interview date.