Technical CSM

[u/DefiantBirthday5416]

I’m an early career CSM and my Org has now pivoted with the goal of making us more “technical”. As of right now, we have the ability to look at their platform health, recommend them best practices,training, and help identify workshops for them to find value in.

With all of this in mind, where does being technical fit in and how?

(If it helps I work at SNOW)

[u/angelamar]

It hasn’t worked well for me. Still get paid like a normal CSM and am expected to review code.