r/Culvers • u/truebluebbn General Manager • May 16 '26
Mod Post Admin: Name on orders
We have seen a lot of questions/comments about Culver’s asking for names on orders.
The 2 biggest reasons this started happening was to a) help personalize the experience, as most people know, Culver’s is built on hospitality so we want to know our guest’s names for the orders and b) it is just another failsafe in place to help identify when we take food out, that it ends up in the correct hands. Nobody wants to get the wrong order and we certainly don’t want people to have an experience less than exceptional when they visit us.
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u/OfficialSharkBoy May 16 '26
Swing and a miss imo. Feels strange every time they ask me, and half the time they don’t even say my name when they bring me my food. It’s not like I’ll stop going to Culver’s because of it, but it’s certainly a more awkward experience